I was completely satisfied with the service that I received from Auto Nation. From the time you walk in you feel the high energy from the girls that greet you with enthusiasm to take care of you. They are really on the ****. I'm in the customer service business, and I recognize good service. Robert Perez was my adjuster who was great. He called me several times to let me know exactly what was being done to my vehicle, and the statice of my repair. Most importantly, I want to thank the men who actualy did the work on my vehicle...they did a perfect job, and I am grateful.
Thank you so much,
Charmaine B
6/15/2017
Stephanie N. VERIFIED CUSTOMER
Vehicle Make : Lexus
WIll, my contact, was very helpful. If there was one thing that I would recommend is that the length of time in which it took my car to be repaired was in my opinion, way too long. However, every time that I called I was treated with professionalism and respect. Thanks again.
6/14/2017
Jacqueline E. VERIFIED CUSTOMER
Vehicle Make : Nissan
The overall process was seamlessly easy and relatively quick!
6/8/2017
Peiwen Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairmen did a wonderful work but the communication of the updates are bad. The only emails I got is today after pick up the car, no email updates from the date I dropped the car until today.
5/26/2017
Roberto C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Todo es perfecto muy buen trabajo
5/23/2017
Linda P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
WILL WAS GREAT, HE LET ME KNOW WHAT WAS GOING ON EVERY STEP OF THE WAY. I WOULD GIVE HIM A 10 OUT OF 10
5/19/2017
Mary Jane. VERIFIED CUSTOMER
Vehicle Make : Lexus
They did a great job
5/13/2017
Hernando A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great job. Thanks a lot !!!
5/13/2017
Arline S. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were very satisfied with the repair on our car. Not only was the damage fixed, the car was so clean.
5/12/2017
Elisabeth B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very efficient from when walk in the door for estimate - to picking up the car after the work was completed. My car feels very happy now. Can't tell where the scratches/dents were.
Also like the fact that I didn't have to rent a car and I could get a ride to/from home.
5/5/2017
Edwin V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work and service
5/4/2017
Yuri M. VERIFIED CUSTOMER
Vehicle Make : Kia
Good customer service. Ace the driver that dropped me off at home and then picked me up in your company vehicle is a great guy with great customer service. Thank you guys!
5/4/2017
Adrienne . VERIFIED CUSTOMER
Vehicle Make : Lexus
Job well done !
Except: The bar code on my passenger rear window
Disappeared ??
4/26/2017
Andres C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank excelente job
4/21/2017
Shirley M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Auto Nation kept all of its promises and did such an extraordinary job of repairing my Lexus. It looks brand new. Spectacular. Thank you Kelli and the body shop team and the very nice detail guy !
4/20/2017
Stuart R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!!!!!
4/15/2017
Linda Gallo. VERIFIED CUSTOMER
Vehicle Make : Buick
First & foremost, we felt very confident in having work done at AutoNation w Kelli Scott as our contact - very professional & tenacious! The work was completed in a timely manner- sooner than anticipated & when the car was returned to us the workmanship was exquisite! Our vehicle once again looked like the day we bought it. Kudos to all involved in the repairs from the time we brought it in to today when we picked it up!
4/12/2017
Montague C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The Team of Robert, Wil, Jennifer and Ramona were superb. Also Ace for driving me home. Thank you all. Monty Cooper.
4/11/2017
Vincente M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional folks, know what they are doing, and do it so well.
4/11/2017
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone is awesome they are kind knowledgeable and absolutely wonderful to work with