The staff name Fred, he is very friendly, polite and professional, keep on the good job.
3/7/2015
Kathleen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Mr. Phillip was helpful, courteous, professional and always available when I called to check on the progress of my vehicle. I appreciated his detailed information and quality assurance. I know he had no control of the car bumper having issues and had to go through 3 before the car was back in my hands...Mr. Phillip did estimate 5 days and even with those unforeseen circumstances-it was 5 days. Kudos and thank you Mr. Phillip (first name)
3/6/2015
S A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fred was wonderful to work with and really provided great community service!
3/5/2015
Caley G. VERIFIED CUSTOMER
Vehicle Make : Kia
I have never been more pleased with a car service provided for me. I will go here for every single issue I ever have, they are so friendly, helpful and they do a great job. They got my car done early and kept me informed along the entire way! I couldn't be happier!
3/4/2015
Tekela G. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was my second visit with Auto Nation, because of an awesome experience I had with Mr. Fred. When my vehicle was damaged this time around it was no doubt that I would be bringing it back to Auto Nation. The customer service was A, the office was warm and inviting. So if I was ever in another accident (Lord forbid), I will be back to Auto Nation on Hoffner.
3/4/2015
Oscar R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate the attention of Mr Phil Travis and the lady in the reception.
3/3/2015
Jose L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professional. Nice and clean job
3/2/2015
Carolyn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fred Ellis is really a great representative to AutoNation. He definitely is on top of things. I am very very satisfied with the service that he provided me. He is definitely an asset to Auto Nation.
2/27/2015
Ardaman And. VERIFIED CUSTOMER
Vehicle Make : Ford
Ben was professional, courteous and we were kept informed with the progress whether by e-mail or pohone.
2/25/2015
Bruno J.. VERIFIED CUSTOMER
Vehicle Make : Ford
Fred was great!!!
2/22/2015
Scott G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repair was done in a timely manor with great care taken for my complete satisfaction. I will highly recommend your facility to anybody who asks my suggestions for a good body shop. Thanks to Ben, Fred and to all who were involved in the repair process.
Sincerely,
Scott G
2/19/2015
Fred E. VERIFIED CUSTOMER
Vehicle Make : Nissan
My customer service was the best ever. I wish every time I had repairs performed to my vehicle I had this awesome experience brought to me from the same perspective that I received from my estimator. He has the customer needs ahead of everything else. Than you so much. Customer for life.
2/19/2015
Nestor Z. VERIFIED CUSTOMER
Vehicle Make : Mazda
Fred was very thorough with my car repair. Information was very accurate.
2/17/2015
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service provided was excellent. Thank you!
2/16/2015
Greg P. VERIFIED CUSTOMER
Vehicle Make : Acura
So far so good
2/14/2015
Perry S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service. Fredo was very good on keeping updated and delivering what he promised.
2/13/2015
Brigitte G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The staff at the collision center were very friendly and accommodating. Easy to make an appointment.
2/13/2015
Int. Export. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Will recommend to grinds and family
2/7/2015
Stewart B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team at AutoNation Collision Center Hoffner location did an OUTSTANDING repair on my 2004 Sequoia front bumper and grill. The repair looks better than factory and they kept me updated every step of the process. I will definitely recommend all my friends and family to their shop.