I was impressed with the customer service of Fred at the Hoffner location in Orlando, Fl. He was very courteous and kept me informed of the work status of my vehicle. I will recommend this location to my family and friends should the need arise and tell them to ask for Fred. Thanks Fred...you ROCK!
2/26/2016
Alan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
They exceeded my expectations at every step of the repair process.
2/26/2016
Marco R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great Customer service and attention to detail by Advisor Mr. Fred @ Auto Nation Hofner, Orlando
2/25/2016
Luis P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job
2/25/2016
Travis C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very good
2/23/2016
Carol F. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service. Fred Ellis was extremely helpful and kept me informed the whole time. He even waited for me when I was running late so I could pick up my car. Great Experience!!!! I would definitely recommend Auto Nation for body work.
2/20/2016
Rachel B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fred did a great job up keeping me up-to-date on the repairs. It was a very smooth process.
2/20/2016
Joan T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My horn that was replaced has an awful high pitch which is unlike the previous horn, which actually worked when I dropped off the car. Also now my air conditioner does not cool, it just blows warm air. This also was not the case when I dropped it off. Furthermore, they couldn't tell me why my ABS and traction light are still on, but that I'd have to take that to a dealer, because they ??are the only ones who can work with the sensor on it. I loved Phil the associate who worked with me on the paperwork, I just don't understand why I get my car back in what I consider a worse condition than I left it in.
2/20/2016
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
AutoNation Collision did a fabulous job on my repair, and Fred was very helpful and informative. Great job, and thanks again!
2/18/2016
Barbara W. VERIFIED CUSTOMER
Vehicle Make : Honda
I worked with Fred for the repairs of my car and he was very helpful, provided me his insight and always kept me informed about the progress of the car.
2/16/2016
Kelly L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you Fred for a wonderful experience. Top notch quality customer service and workmanship. Will recommend to everyone I know. Thank you!
2/14/2016
Deanna F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went very smoothly. My car repair looks brand new
2/13/2016
Ammar C. VERIFIED CUSTOMER
Vehicle Make : Audi
Travis was more than helpful and kept me updated on every detail! Hopefully I won't have to repair my car again, but if I do, I would only want Travis and the collision center to make my car look better than new!
2/12/2016
Jose O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great job and great communication.
2/10/2016
Joshua G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Fred was a true customer service pro, and certainly an expert at his craft. I highly recommend him, and the team there. Becca was courteous, responsive and helpful as well.
2/6/2016
Renas P. VERIFIED CUSTOMER
Vehicle Make : Honda
Fred Ellis is awesome! He provided me excellent customer service. I would definitely come back for future repairs.
1/31/2016
Robert B. VERIFIED CUSTOMER
Vehicle Make : Honda
thank you to Fred for keeping me updated and informed every step of process.
1/30/2016
Albert H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your team did an outstanding job on the car. I'm really impressed with the quick turnaround and how you kept us informed of the progress thru emails.
1/30/2016
Leo R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You were Courteous,You kept us informed, and you did very good work.