Always available for any questions I had and willing to help with any issues I had. Staff friendly and helpful.
1/24/2017
Luyen P. VERIFIED CUSTOMER
Vehicle Make : Lexus
I do not satisfy with AutoNation Collision services . The glass in the right front side near the right side mirror they put too much glue stuff so the glass not go flat even. I told them 3 weeks already. But until now they do nothing about that . That was very bad .
1/23/2017
**** A. VERIFIED CUSTOMER
Vehicle Make : Honda
cheeper parts were ordered which were incomplete or did not fit. This delayed completion until corect parts were obtained. At least a 5 day delay in completion date!!!
1/21/2017
**** D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
From the first phone call to the final pick-up, the entire organization at AutoNation was Hoffner was great. To be honest, I almost cringe when I have to business these days because often I get an unpleasant person. But, your shop has an awesome front desk representative with a most pleasant demeanor. And Phil is likewise truly pleasant to work with, knows his business, and did an outstanding job throughout the whole process. Many thanks, Tom & Judy.
1/15/2017
Ruchi K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent job repairing my Mercedes Benz! It is always tricky repairing my car due to all the sensors, but I had no problems when I received my car! They also did an excellent job with the timing! I had to get my car repaired before I went back to school, and Ben made sure I got the car back in time!
1/13/2017
Andrea R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I am very happy with my experience. The staff that took care of me was very welcoming, helped me with all the questions that I had, and they even got my car fixed before it was supposed to be ready! I would come back to this shop if I ever needed my car to be fixed again!!
1/12/2017
Robert L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very informative and did a great job of keeping me updated on the status of the repairs.
1/10/2017
Anthony I. VERIFIED CUSTOMER
Vehicle Make : Honda
Richie and Edwin were wonderful. Richie stayed in touch with us on the progress and was very professional. Edwin did a great job on the repairs. I would recommend your company to family and friends who need a repair shop.
1/8/2017
Dagya E. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks Phil for keeping me up to date on the progress of my car as it was being fixed.
1/7/2017
John D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Although Fred is no longer there, he was very honest and informative up front. The process went according to the the time table initially describes and the workmanship was good.
1/6/2017
Tamra H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Richie was very nice and kept me informed during the process. Very professional.
1/6/2017
Frank B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Add more parking for customers. Keep doing great work, I'll pass that on by word of mouth.
1/2/2017
Evelyn M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I loved the work done on my car. It looks like nothing ever happened to it. I also liked the customer service, very friendly &efficient.
12/30/2016
Martha S. VERIFIED CUSTOMER
Vehicle Make : Honda
I'am very satisfied with the whole process
of repairing my car. Richie has been very
friendly and professional. Thank you
12/29/2016
Robert T. VERIFIED CUSTOMER
Vehicle Make : Acura
I never got an update call to know what's going on with my car. I personal had to call the company multiple times to see the status of my vehicle . I felt very left out of communication.
12/23/2016
Ginger M. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you. Your team was so professional.
12/22/2016
Morton P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Always exceptional customer service from everyone. I will always recommend them to anyone.
12/22/2016
Josefina D. VERIFIED CUSTOMER
Vehicle Make : Kia
Fred was great and provided top service.
12/18/2016
Maribel R. VERIFIED CUSTOMER
Vehicle Make : Ford
Phil provided excellent service and communication during the process.
12/16/2016
Latanya D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Fred was very professional and wonderful to work with.I am very impressed with my services.