I had a good experience. All my questions were answered. Thank you for taking care of the car.
4/16/2019
Margaret S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was wonderful, and Scott was more than helpful and took great care of keeping me informed of the progress. I couldn’t have asked for better customer seevice. The receptionist was also delightful..
12/16/2018
Maria C. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
The total process of repairing my car and returning it to its original state has been unexpectedly smooth, positive, and rewarding as a customer.
I received the referral to Auto Nation from my advisor rep. at MB Maitland.
The overall process that began with an estimate, planning of job, execution, monitoring, and finishing stage was excellent and carried out without any complications.
Scott Duckett was in charge of the car from the beginning to the end. Monitoring calls by Scott were received with clear and simple descriptions of issues updates and forthcoming tasks that kept me informed and at ease.
I must admit that State Farm was timely and supportive throughout the time the car was prepared and diagnosed.
My experience receiving the car was excellent as well. Jason, manager answered all questions that I had and the job guarantee.Go Miami Dolphins!
In terms of office staff, Karissa played an important role in this process. She was knowledgeable about the process and explained issues of timeline , insurance and all other related topic with excellent customer service skills and behaviors.
Thank you Auto Nation Collision for returning my car in top shape.
Thank you Karissa, Scott, and Jason.
Maria H Cabada
Winter Springs
Florida
10/30/18
10/30/2018
Lindsey H. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the associates that took care of me were very personable and kind and made what could have been an incredibly stressful process feel very easy.
10/1/2018
Jeanette R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Very pleased with the service — very professional and appreciated the updates regarding time schedule for completing repairs.
4/14/2018
Eric B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent and professional job well done!
4/3/2018
Lora A. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job, very nice, and excellent correspondence.
3/26/2018
Charles P. VERIFIED CUSTOMER
Vehicle Make : Ford
Communication and repair were perfect!
4/29/2017
Joseph O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Looks good, delivered on time. All anyone can expect. Thanks
6/5/2016
David C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent work, on time. Refreshing to see.
6/4/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would recommend them to anyone who needs their car repaired. They were very nice to deal with, kept us informed, & did a good job.
6/4/2016
Richard B. VERIFIED CUSTOMER
Vehicle Make : GMC
The only comment I have is that they took off my seat belt covers and the tape off my back window and then I could not find them. I did after looking around the back area find the seat belt covers but I never found any tape from the back window and then had to replace it. Other than these things, everything went fine.
6/4/2016
Berna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job on repairs, thank you for detailing my car inside and giving it back so clean. Personnel was kind and provided update on what was being fixed and the timeline.
Very pleasant experience!
1/9/2016
Zulfiqar A. VERIFIED CUSTOMER
Vehicle Make : Porsche
What a delight to work with Mike Stocksett. He sent updates every morning to keep me informed. He even accommodated to let pick up my vehicle on Thanksgiving day on his day off. That is customer service at it absolute very best.
11/28/2015
Luke A. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Service was great, easy process.
10/31/2015
Louis B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
All I can say, that AutoNation along with Scott did a very good job of repairing the bumper our R350. Thanxs. Mr Louis B
4/18/2015
Robin G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Auto nation did a great job fixing my car and getting it back to me in the time frame that they told me. I really appreciated that.
3/14/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Nissan
SERVICE ADVISOR MADE ME FEEL VERY COMFORTABLE WITH THE WHOLE PROCESS.
3/6/2015
Doug H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Outstanding job. Totally satisfied with the repairs and the pristine condition in which the car was returned to me. Looked like a new vehicle.
2/26/2015
Susan C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I had an easy,stress free experience with Anastasia at the front desk and Scott, my agent. My car was done in record time and I would definitely use Auto Nation again.