Fred was terrific! He stayed in touch throughout the entire process. My car was delivered with a great repair and exactly on time!
8/25/2017
Octavius C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It began with your receptionist. What a great personality and extremely helpful person. Example, as the Dean of Students at a local high school I forgot a few items in my car. She crawled through paint and plastic to retrieve my much important papers. Next, was Fred. He was the one who guided me through the entire process, a true professional. Can't think of the name of the actual mechanic but I believe he rides a Harley. After he finished my car looked new. Yes, I would recommend friends and family.
8/22/2017
Omar D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was my second time in 2 years using AutoNation collision and dealing with Fred Ellis and I was not disappointed, he kept me informed thru the whole process thru email, hopefully I don't have to use AutoNation collision again but if I do or any of my friends and family need a body shop I would definitely recommend Auto Nations Collision Oviedo and Fred Ellis.
8/22/2017
George C. VERIFIED CUSTOMER
Vehicle Make : Honda
I was very impressed with the service, especially the very friendly people working there. They kept me well-informed and were always incredibly polite. Kudos.
8/20/2017
Aisha C. VERIFIED CUSTOMER
Vehicle Make : Honda
Fred was excellent he kept me well informed through the whole process and went above and beyond I am very happy with the work done on my car
8/17/2017
Tara C. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer service I received from Fred Ellis was outstanding. He was very honest and direct about the status of my car repairs. He kept me informed through the entire process and was very courtesy and professional.
8/17/2017
Toni S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone seem so nice there
8/10/2017
****A. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fred was outstanding. Honest. Upfront. And on the money.
8/5/2017
Barry N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a great job.
8/4/2017
Jennifer Q. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fred is very patient and helps me to deal with the insurance company and fix the car.
8/3/2017
Robert F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Fred was a pleasure to work with. He explained the entire process that I should expect and it actually happened. The price was fair, the warranty is what sold it. The whole process was pleasant. I will definitely recommend your Alafaya location to my friends and family.
8/2/2017
Taylor C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very efficient at keeping me up to date on everything that was going on. Also extremely helpful when dealing with the insurance company for having to get a rental.
7/29/2017
Jie W. VERIFIED CUSTOMER
Vehicle Make : Honda
The work was done faster than expected.
Both Denise at front desk and the repair
technician Fred were polite and helpful.
The new bumper looks good and Fred
washed my SUV and that was nice. :)
I already told my good experience to
my Siemens colleagues.
Jane Wang
7/29/2017
Matt O. VERIFIED CUSTOMER
Vehicle Make : Honda
Fred was a pleasure to work with. I hope I don't have to get my car repaired too frequently, but if it has to happen again I'd be glad to know that Auto Nation has employees like Fred to help out.
7/28/2017
Amy D. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was done within the time frame and estimate in which was given. Ri was communicated with regularly along the process in a professional manner.
Fred was outstanding with his care and attention to detail.
Thank you
7/27/2017
Kristin S. VERIFIED CUSTOMER
Vehicle Make : Ford
This was the smoothest transition experience. I was greeted promptly w a full explanation of what will be done. They were ahead of the game and finished a day early. Top notch business w fantastic workers who go above and beyond.
7/27/2017
Sharon B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Well done thanks Auto Nation.
7/26/2017
Kaleigh P. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fred was great! Informed me of every step in the process of my repairs. Kept me informed on the status of my vehicle. Walked the vehicle with me, and reviewed over the receipt and additional parts/labor that was discovered. Ensured I was informed and satisfied before leaving. I couldn't have asked for a better experience. Thank you Fred!
7/25/2017
Marjorie M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Fine service- excellent repair - Marjorie M
7/23/2017
Joel K. VERIFIED CUSTOMER
Vehicle Make : Scion
Fred was very knowledgeable & friendly. He gave us a quote in a timely manner. When he had my scion in the shop he gave updates on the competition of the car & never misled us with any information. Fred was very nice to deal with. Thank you. Joel K