As the process unfolded we found a couple of unexpected things that created extra time but auto nation and Jason and your staff did what I would call a great job . Myself a and my wife Thank you all for your hard work an if I ever have a need in this area, it will be your company that I choose.
2/23/2017
William D. VERIFIED CUSTOMER
Vehicle Make : Ford
Ken Baxley kept us up to date on repair process and schedule. Everything was done to make sure all necessary repairs were completed. Very satisfied and a job well done.
2/23/2017
Terri V. VERIFIED CUSTOMER
Vehicle Make : Ford
Ken was great with everything. He kept me up to date on my truck. And got me right out with no problem when I picked my truck up. Great guy!!
2/21/2017
Chico P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ken did a great job.
2/19/2017
Benjamin C. VERIFIED CUSTOMER
Vehicle Make : Honda
Faster service than we expected and very much appreciated all the status updates.
2/12/2017
John J. VERIFIED CUSTOMER
Vehicle Make : Honda
Ken was the representative who took care of me. He was OUTSTANDING! From the second I pulled in he came out to greet me before I even entered the building, and his communication via email to keep me posted on the status of my vehicle was very helpful. Very friendly and excellent customer service. So much so that he is the sole reason I am filling out this review to make sure he gets the credit he deserves! Thank you Ken!
2/10/2017
Tim M. VERIFIED CUSTOMER
Vehicle Make : Scion
Angel alberty was great and repairs were made in time and looked great after I picked up vehicle! Thx again autonation!!
2/9/2017
Carlos D. VERIFIED CUSTOMER
Vehicle Make : Honda
The vehicle was not delivered when promised, automated system was sending emails confirming delivery for the previous week. The car was not properly cleaned, I found parts under the front seat, rear seat. Had to come back the next day after they installed the two plastic parts and detailed the vehicle.
2/9/2017
Gilda B. VERIFIED CUSTOMER
Vehicle Make : Honda
Great team, car was clean and looked great. Did not look as if I had and damage to it. Thanks to your team.
2/8/2017
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Honda
It was very timely with excellant communication.
2/3/2017
Marjorie B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
It was a job well done. The shop is highly recommended for repairs
2/1/2017
Carlos M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The emails that I received from Auto Nation Collision with updates did not give me any update of my car.
These updates have to be more specific, they are to vague. They did not tell me anything about the status of my car.
2/1/2017
Gene B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Even with all the problems getting parts for my vehicle, Steve and Jason worked continuously to make sure the car was completed to it's pre-accident condition. I appreciate their efforts and concerns.
1/26/2017
Terry T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Another outstanding job has been accomplished by all who worked on this vehicle. I had brought a vehicle in here several years ago and those repairs were also excellent, so I had no doubts they would be this time too. Thanks again to all for a job well done!
Terry Tripp
1/25/2017
Sunil W. VERIFIED CUSTOMER
Vehicle Make : Toyota
There was a 5 day delay in taking the vehicle in, other than that the service was fine.
1/19/2017
Frank C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Your center is always helpful, we have never had a bad experience.
1/17/2017
Oscar S. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Trunk interior lights not working
Rear left light not working/missing
Dirty inside/outside trunk area
1/10/2017
Kristina Q. VERIFIED CUSTOMER
Vehicle Make : Toyota
loved the friendly staff, and how polite and helpful they were, even when telling me my car would take longer than expected. I was really surprised with the fact that you cleaned my car before returning it!
12/30/2016
Gilbert R. VERIFIED CUSTOMER
Vehicle Make : Ford
Extremely professional and very high quality repair work at at fair price. If the need arises, I will definitely use their services again.
12/27/2016
Alyssa G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I honestly have no complaints. Luis, the guy that was helping me, made sure I had no worries. Kept me updated with everything going on with my car. I knew everything was on track. As soon as I got there, he greeted me with my beautiful car :) It looked so amazing!! Thank you Luis so much for everything. My car looks brand new. I will continue to come back if need be lol because of how great Luis took care of me. Thank youuuuuu :)