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Real Reviews from VERIFIED CUSTOMERS
Owen W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Luis went above and beyond to ensure my vehicle would be ready before my vacation! Excellent customer service and overall completely happy with the work. Thanks to all!
8/16/2017
Timothy H. VERIFIED CUSTOMER
Vehicle Make : Ford
You are the only shop we use. Scott is awesome! Thank you!
8/16/2017
William David. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I had full confidence in working with Auto Nation after my first meeting with Blair ****. Blair took a good look at the damage to my car and showed me each piece that needed to be replaced. The car was a 1982 Mercedes 300 CD which is a rare model and Blair went the extra mile to make sure the repair was done correctly at a reasonable price. Thanks Blair and the rest of the staff for your quality work...David Gentile
8/10/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Ford
Blair was awesome to deal with! Very kind and professional. He went above and beyond to make sure I had everything taken care of.
8/8/2017
Gary W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very proficient and professional.
8/5/2017
Stephanie K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very pleased with the service and notifications that we received in regard to our car's accident repair.
8/3/2017
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Worked with Luis and he was courteous, professional and very informative about the repair process from beginning to end. 5 STARS to Luis!!
7/31/2017
Oleg B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Scott was very helpful and stay in contact with me trough out all process. Very pleased with final results. Thanks.
7/29/2017
Charles G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Luis did an excellent job on our repair job!
7/28/2017
Diane P. VERIFIED CUSTOMER
Vehicle Make : Ford
They should have made sure car was right before calling for pickup.
7/27/2017
Danny M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks great. Scott was very helpful.
7/19/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Ford
Luis took care of everything I needed done for my car and was done in a timely manner! Great job!
7/14/2017
Diane G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Louis was great
6/23/2017
Emmett G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Luis Negrao was excellent in handling our repairs. He was available and responsive to our questions. Great person!
6/23/2017
Francine S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service from Luis and He treated my situation with immediate concerned. My vehicle was ready in two days!! Great job Autonation, I will refer customers to you!!!
6/9/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Mercury
Third time i have has my car repaired with Blair. He does a superb job every time. As long as he works at autonation i will never go anywhere else.
6/1/2017
Edward F. VERIFIED CUSTOMER
Vehicle Make : Ford
We drive 45 min as you have moved and we don't want to take our business anywhere else. Blair always takes great care of us.
5/31/2017
Irina M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
the repair was finished on time
5/21/2017
Tibor K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
While my auto insurance person, AAA, advised me of the adjuster's estimate of both cost and time it would take to fix my auto repair, these were both way out of the actual time and cost it did take to fix my Mercedes Benz C450 AMG. This may have been both out of the control of the insurance adjuster and Auto Nation advisor, but, this lengthy time was way over what I was expecting. The estimated "one day repair" (made by he AAA adjuster) turned out to be actually five days. The cost was actually three times more than the original estimate. I was just so glad to finally get my car back and it looks brand new again, I am still distressed at everything in the whole experience, mostly the time factor, that it took to fix my car. A bumper repair that someone inflicted on my car while I was not even in the car! Whoever did this damage had to know they did this damage and did not stop to report it. I know the Auto Nation has no control over the length of time it takes to get parts, but, therein lies the problem. What can be done about a part coming from Jackson, FL to Sarasota, FL (a four hour auto drive) to take five days to arrive? Something is very wrong with this system. I am not satisfied to hear that is a mail systems problem. We have all been told these kind of problems are someone else's problem and it is time to get over that unacceptable attitude and demand that these problems are fixed by those in control of the issue. I am sure that I not the first nor only person who is quite annoyed with this situation.
5/12/2017
Susan M. VERIFIED CUSTOMER
Vehicle Make : Ford
unfortunaley , this was our third experience with the company and with Blair especially and the experience as to being cared for could not have been better ,' thanks to both Blair and the Auto Nation COLLISION center
5/5/2017