My car looked great! It was done faster than anticipated. Everyone was very courteous and professional.
1/17/2017
Cedrick S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome customer service
1/13/2017
Travis W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The only problem wasn't really your fault as I understand it. It was reported that the bumper part that was originally sent had a crease in it, so it had to be replaced. This led to speculation that the job may not be completed until Friday, but it was completed by Thursday afternoon. When I contacted USAA about this extra day, they gave no notion that they were given an update. It's no big deal because it all worked out in the end, but the job was originally predicted to only take three days but it took four. Call it Newton's Law if you will, but extra time cost money. Overall I was extremely satisfied with the service provided.
1/8/2017
Maurice C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very well done in an expedited manner. Mr. Tom Webber and other staff were very professional. Thank you!!!
1/6/2017
Gary B. VERIFIED CUSTOMER
Vehicle Make : Acura
Tom was wonderful to work with and we are pleased with the repair.
1/6/2017
Jenny L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything was great. Thank you
12/30/2016
Jerry P. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful experience. Katie was great. Very professional
12/28/2016
Rodney K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Katie is wonderful to work with and spot on with satisfaction. Thank you Katie and Autonation for a job well done.
12/24/2016
Nancy M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Thank you for a great job!
12/22/2016
Sheila T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Staff was awesome-- picked up vehicle within time promised, Tom Weber was outstanding and kept me up to date on the repairs, your staff did an awesome job on my camaro!
12/21/2016
Warren P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I just thought it was odd that no one wanted to go out with me to inspect the vehicle before I left.
12/21/2016
Lisa D. VERIFIED CUSTOMER
Vehicle Make : Ford
Not only were my repairs completed quickly, but they helped me get my rental taken care of also. And they even cleaned the inside of my car as well. It was WONDERFUL!
12/20/2016
Jarah W. VERIFIED CUSTOMER
Vehicle Make : Ford
Katie was wonderful in checking my car in for a paint
job where someone keyed my car. She kept me up to date via text
messages and even had several nicks on the front of the car touched
up. Friends referred me to Auto Nation and I am very pleased to have
found a dealership with such nice employees!
12/20/2016
Albert N. VERIFIED CUSTOMER
Vehicle Make : Ford
I am disappointed with the overall experience of how the insurance company works with the collision center and the person at the collision center is a State Farm employee. My hood is still bowed my engine vibrates and it didn't before the accident.
12/17/2016
Susan A. VERIFIED CUSTOMER
Vehicle Make : Ford
Tom was great and kept me update each step of the way
12/14/2016
Chrstine S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was repaired in record time and looks great! Every one was friendly and kept me informed about my repair! Definitely a job well done!!
11/24/2016
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone I spoke with were very kind and helpful. Katie was AWESOME, she kept me updated on a regular basis, very kind and knows her job
11/23/2016
Paul H. VERIFIED CUSTOMER
Vehicle Make : Ford
Two points of excellence. First your business processes operate smoothly: estimating, scheduling, communicating, etc. second, technical excellence of work done is consistent (my third time in over the years).
11/19/2016
Kimberly J. VERIFIED CUSTOMER
Vehicle Make : Kia
Very professional, nice work, and I love that you detailed my car! Thank you so much! Katie was great!
11/19/2016
Brittany O. VERIFIED CUSTOMER
Vehicle Make : Honda
Look up the definition of great customer service and care, Aaron face will be ther. He was awsome.