Amazing job!!! Thank you so much for fixing my car.
11/18/2015
Arthur J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really love the daily updates.
11/17/2015
Norma A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and got my car less than a week and my car was nice and clean
11/12/2015
Trevas B. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was friendly and accommodating during my visit. My car was ready in a timely manner.
11/3/2015
Jesse E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Smooth & easy. Todd was a tremendous help. He was very communicative & professional. Definitely recommending.
11/3/2015
Guillermo D. VERIFIED CUSTOMER
Vehicle Make : Scion
Great service and overall experience
11/2/2015
Alejandra G. VERIFIED CUSTOMER
Vehicle Make : Toyota
nice and quick job
10/30/2015
Maribel S. VERIFIED CUSTOMER
Vehicle Make : Scion
Was happy with the end result. You guys did a great job.
10/29/2015
Betty M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
10/27/2015
Angela S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Todd did an excellent job he kept me informed throughout the repair process and his customer service etiquette was exceptional!
10/25/2015
Rofelyn Y. VERIFIED CUSTOMER
Vehicle Make : Scion
Todd is very helpful
10/21/2015
Tamara M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding customer service. The employees are very friendly and helpful. The communication on the repair progress was exceptional. I will recommend this facility to everyone.
10/15/2015
Santosh R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am completely satisfied with the maintenance services provided by toyota maintenance team. I got my vehicle much better than before.
THANK YOU FOR TOYOTA MAINTENANCE TEAM.
10/13/2015
Linda B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Anthony ****, was very professional, prompt, and he always kept me updated on my vehicle. He is to be commended on his outstanding job in keeping me happy.
10/9/2015
Win H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car does not look repaired at all. There is a Crack on the engine still and many loose wires in engine bay. I understand it still needs body work but it seems all you did was replace the camshaft cradle and the bare minimum for everything else. This car looks like it has had engine damage. I brought it to you for repair. Nothing done to visually repair. i was told by the body shop there is also no transmission fluid in it either. How could lexus have fully tested my car without transmission fluid. It wouldn't even turn on. - its is a BRAND new why would I get it returned like that. It is not the body shops job to touch engine at all. That's why it was outsourced to you. Sarah is going to contact the body shop tomorrow. Lexus cerritos had my car for 2 weeks and this is what I get. Are they going to be responsible if I have engine or transmission problems later.
10/7/2015
David P. VERIFIED CUSTOMER
Vehicle Make : Ford
The rep that handled my claim (Anthony) was a very professional person,prompt and explained everything in an outstanding manner. If services are needed again by myself, family or friend I will definitely send them to Lexus of Cerritos Collision in Long Beach and tell them to ask for Anthony.
10/2/2015
Veronica H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Todd Kippers gives great customer service he kept me up to date with my vehicle. It was nice that I did not have to keep calling him.
9/24/2015
Tyrone C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service and great quality! Patrick was very professional and informal through out the whole process. Thanks for turning a bad situation into a great experience with the end result being A1.
9/22/2015
Lum F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very easy. Patrick was nice. The text updates were good. Car looks great. Thank so much!
9/19/2015
Eric B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Anthony was very honest about the timeline for the repair and always responsive when I had questions or asked for an update.