Richard did a great job fixed my issue with a sense of urgency
4/15/2017
Irene A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Manny was helpful and attentive. He kept me updated on the progress of the repairs to my car. I appreciated his attention to detail. My car looks wonderful!!
4/15/2017
Alex M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I told Jesse his team dud an awesome job and promised I will give a high recommendation. He said he will important appreciate it, however it is nore important to him that they did their best. And that is the spirit of integrity and professionalism.
4/12/2017
Mary C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service is excellent. Jesse Estrada was on top of everytjing. Kept me posted on the development of my repairs. I got my car back really clean and good as new. I will definitely recommend this shop to my friends.
4/11/2017
Francisco N. VERIFIED CUSTOMER
Vehicle Make : Lexus
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4/7/2017
**** O. VERIFIED CUSTOMER
Vehicle Make : Lexus
Professional and friendly staff.
4/6/2017
Bobby M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Im glad I chose Lexus of Cerritos Collision to repair my 2012 Lexus ES 350. The repairs were done in a timely fashion. The work performed was very professional. I really liked the updated text messages that kept me informed throughout the process. Costumer service was excellent!! My collision Rep for State Farm, Patrick, was very professional. I would most definitely recommend or return (hopefully not).
4/6/2017
Steven S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was a great job completed before the target date. Thank you!
4/6/2017
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Thank you!!! Awsome job
4/1/2017
Harris J. VERIFIED CUSTOMER
Vehicle Make : Lexus
Jesse Estrada was my Collision Estimator. Jesse called me daily with updates, regarding my repairs.
3/30/2017
Javier O. VERIFIED CUSTOMER
Vehicle Make : Lexus
The repairs took longer than expected. It took over a month.
3/24/2017
Kim D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I really appreciate the up to date status of the repair. I have not experienced such attention for auto service before. Fantastic service from all aspects. Keep up the good work!
3/11/2017
Tian S. VERIFIED CUSTOMER
Vehicle Make : Lexus
When I first arrived at Lexus Collision Center, I did not realize they got so busy, all the time. So when I arrived, without an appointment, I was disappointed to hear that I'd have to come back. But after the receptionist got to know my situation, which is I go to school in Riverside and can't make it back until a week later, they took my car in. Manny took great care of me and my car and followed up on every lead he had when it came to dealing with the other person's insurance company. When it was time to pick up my car, he stayed passed the time that he was suppose to be off to make sure that I was satisfied with the results of the repair. He even followed up the next day to make sure that my car is okay and the repair was still intact. I am very, over the moon satisfied with my repair experience.
3/10/2017
Su R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Timely updates from Jesse who was very helpful . Explained what was going to be done, dealt with the insurance and delivered the car on time. He even helped with letting me know that there wa an enterprise closer th the shop so I could return my car there! Also great is that my car looks brand new!
3/10/2017
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Patrick made updates on car status and had it ready as planned. Car looked great upon pickup. Thanks!
3/7/2017
Serafin H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Many thanks to everyone at Lexus of Cerritos Collision Center for your professional service. A special thanks to Patrick Zepeda for his expertise in not only making sure that the repairs were performed correctly, but taking the time to follow up and providing updates, as the different stages of the work were completed. I am more than satisfied with the workmanship and the results far exceed what I had anticipated. I wish to thank everyone who had a part in the repair of my vehicle. Sincerely, Dr. S. P. Hosena, Jr.
3/1/2017
Quin H. VERIFIED CUSTOMER
Vehicle Make : Lexus
Manny was awesome. He was very professional and helpful. Always answered all my phone calls.
2/25/2017
Charissa M. VERIFIED CUSTOMER
Vehicle Make : Honda
First off, Patrick was a pleasure to work with. I really enjoyed receiving the text message updates. Overall, a great experience!
2/24/2017
Claudia T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for such great service!!!!
2/18/2017
Irisha G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Manny did great at communicating to me the progress of my car. Great customer service and and work on my car!