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Real Reviews from VERIFIED CUSTOMERS
Oscar M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Couldn't have went to a better place..Car looks brand new..My advisor was great
6/16/2017
Su Chen. VERIFIED CUSTOMER
Vehicle Make : Mercedes
BEST SERVICE
6/15/2017
Heejin M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Awesome communications from Gerry. He kept me in the loop throughout the process. Always available to answer any questions I had.
6/14/2017
John B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Jerry explained how everything would occur and kept me informed along the way. The car looks great!
6/13/2017
John L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job .... good as new
6/13/2017
Cliff L. VERIFIED CUSTOMER
Vehicle Make : BMW
Brian was great. Great communication. Friendly. Informative. And all the work came out great too. Which I expected having worked with you previously. Thank you!
6/9/2017
Yassine R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was working with Jerry, he was very communicative in regards to the progress of the work and dealing with the insurance company to include all the damages in the car that the adjuter missed , he kept me updated in the weekly basis until my car was done which saved me a lot of time trying to reach the insurance adjuster without sucess.
6/8/2017
Lynh Ann. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service
6/7/2017
Nana T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Thank you to Brian Urban who truly made this a painless experience for me. This was my second accident in as many months and I was incredibly stressed out. Brian went above and beyond to make sure everything was done right. I truly appreciate him and I'm so happy to have my car back and looking brand new again!
6/6/2017
Amy P. VERIFIED CUSTOMER
Vehicle Make : Buick
Josh was very helpful when providing me with updates about my car
6/6/2017
Marguerite M. VERIFIED CUSTOMER
Vehicle Make : Acura
Very good communication via Josh, other than taking so long to get parts( car in shop 5 weeks) it was a very good experience. Thank you
6/4/2017
Christian E. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jerry once again exceeded my expectations in providing me with exceptional customer service, constantly keeping me apprised of the status of the repair, finishing the job ahead of my anticipated expected date of completion, and taking whatever steps were necessary to ensure my experience with Automation was outstanding, as usual. Jerry has made a customer out of me for life.
5/27/2017
Jichang L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job to repair my car, update the repair status in detail.thank you so much, Jerry Acuna.
5/26/2017
William H. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Jerry was great--personable and professional
5/26/2017
Sahbaz S. VERIFIED CUSTOMER
Vehicle Make : Ford
Edgar and Josh were very belpful throughout the repair process and also the response was very quick every time. I would like to thank both Edgar and Josh.
5/25/2017
Edward T. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Overall it was good. However - the client advisor I had could have improve on his follow-up in keeping me informed. He promised to call me to give me an update, but he never did.
5/25/2017
Mark S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Carlos was great!
5/25/2017
Jacqueline T. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Brian was very helpful while my was being repaired. He continually gave me status reports on the reairs. He is a person of his word . It was a pleasure working with him. I will recommend AutoNation to my family and friends
5/17/2017
Susan W. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Great customer service!!
5/11/2017
Cindy L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everyone is wonderful! Thank you again!
5/6/2017