I could not have been happier with the handling of my reparation start to finish through Mr. Keith ****. He took care of everything with professionalism and gentility. He is an outstanding ambassador for Honda. Thank you for a great experience.
9/24/2016
Mandeep K. VERIFIED CUSTOMER
Vehicle Make : Honda
Keith was too helpful. I just dropped my damaged car and picked up a repaired one. All the communication with Insurance companies, Payments etc was handled by him. The repair process went great. I am very glad that I am associated with AutoNation:)
9/18/2016
Ashley V. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much Keith you were truly helpful and by far best customer service I've had with Autonation Honda Costa Mesa
9/11/2016
Brenda F. VERIFIED CUSTOMER
Vehicle Make : Honda
I was kepted informed with the updated repairs. Keith was very professional, the entire time.
9/10/2016
Claudia D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keith Thompson is so professional and helpful in what is already a stressful situation. I appreciated his guidance and thorough explanations. He follows through promptly and courteously. He is an excellent employee!
9/2/2016
Carrie M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Manny Anguino provided excellent service. He was friendly and communicative.
8/14/2016
Debra W. VERIFIED CUSTOMER
Vehicle Make : Honda
I am very pleased with the results. My Collison Representative and Team exceeded my expectation. Keith assured me that I had nothing to worry about and that I would be completely satified. He was right. Please pass along my gratitude to the Team. It is rare that a commitment is rarely kept or delivered upon when it comes to customer service and their expecation. They all deserve a big bonus and raise. Thanks again, one satified customer.
8/6/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Toyota
great communication and follow thru!
7/11/2016
Mike B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Thank you
6/30/2016
Alexis M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Amazing service. Never want to have to be at a Collison center but would have to say out of all that has occurred after this accident this was he best thing to happen. From the time I showed up with the tow truck to my pick up today the team at Autonation Collison ( especially Pam) have been nothing but the best. Pam really explained what they would be looking at and the process that would be going on between them and my insurance. When I picked up my car today the airbag light came on while driving when I called to tell them they offered to pick my car from my job have the issue fixed and bring it back to me at work which was great customer service. For any person requiring their car be repaired I would highly recommend the team at Autonation Collison.
6/10/2016
M.g. F. VERIFIED CUSTOMER
Vehicle Make : Honda
Completely satisfied. Russ Clifford did a great job from appraisal to being there at completion. Even though it was a small job he made me feel that Auto Nation cared about customer satisfaction. This was my second experience with your dealership and both were positive.... Martin
5/19/2016
Victor T. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny in Costa mesa autonation was very comfortable and welcoming in the initial meeting and estimate, and I appreciated his accommodating demeanor, without pressuring me. He offered to help with the whole process post accident, not just the collision repair. 10/10 would return for future business.
5/4/2016
Kimberly M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Pam was very professional, very approachable and very accommodating !
Thank you for everything
3/30/2016
Curt K. VERIFIED CUSTOMER
Vehicle Make : Dodge
the tech, Jan, mastered the complex curves and body lines. The ****, Jason, did an exceptional job at matching the paint. The factory recommended formulas are off and it shows on other pearl black Chryslers. Jason came up with his own formula and it's dead on.
3/10/2016
Elizabeth N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Manny was extremely nice and he was able to work with me in getting my car fixed in a timely manner for my schedule. He was able to stay within my quote amount. I was able to drop off my car on Monday and have it back by Wednesday late afternoon. He also kept me in contact on a daily basis of how the repairs were going with my car.
2/25/2016
Desiree M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything appears to be in order for my sons car. I especially want to thank Pamela Evans, Peter, & Bree (auto Nation Collision) for being so professional and wanting to make sure things worked to my satisfaction. My son especially thanks the team for buffing out his headlights from the dull oxidized condition it was in. Thank you again. Desiree M
1/30/2016
Suzanne H. VERIFIED CUSTOMER
Vehicle Make : Volvo
I had a great experience! Keith was awesome! I was kept informed the entire time.
1/30/2016
Chau V. VERIFIED CUSTOMER
Vehicle Make : Honda
Manny was the best. He really took care of me eventhough my repair was small. He surpasses any expectations I had about the service from an auto body repair. He constantly kept me updated from start to end. I also want to say Keith was so helpful when Manny was off. You really got great people who really care about their customers.
1/19/2016
Nancy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Russ Clifford was courteous and professional from start to finish. The work done on my Honda was flawless. I will recommend your service to others.