The repair was not completed in the time promised. Office staff did not return my call when I called to inquire when my car would be ready. The car was promised to me late Thursday or early afriday morning. At 615pm I received a call that the car would not be ready until late Monday at the earliest.
8/6/2018
Kim A. VERIFIED CUSTOMER
Vehicle Make : Toyota
They went above and beyond what I had expected! They kept me informed
Each day .. Very professional and courteous! Not to mention
That the work itself was superb!! Very pleased !!!
7/30/2018
Dolores S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The end result repair was great, however I had a bad experience in my repair being delayed with difficulty locating the back gate on my 2018 Rav4. The delay resulted in increased out of pocket cost for myself and the insurance company. This could have been avoided by assuring the part was available before scheduling the repair. Otherwise the experience was great.
7/29/2018
Kenneth J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Chris was excellent
7/29/2018
Virginia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lehia is an asset for sure! She was organized, helpful and an excellent communicator. I am very happy with my service.
7/27/2018
Ranajay L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome
7/21/2018
Ana R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excelent service
7/14/2018
Chris L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very pleased with service and repair of car. Car was ready when promised. Staff were friendly and helpful. Would recommend to friends and family.
7/13/2018
Karen N. VERIFIED CUSTOMER
Vehicle Make : Audi
The quality of service was ver good.
7/9/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looked beautiful outside and inside.
6/27/2018
Andy K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job!
6/26/2018
Trish Z. VERIFIED CUSTOMER
Vehicle Make : BMW
Lehia was very professional and provided excellent customer service!
6/25/2018
Fnu M. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent staff and service. They delivered more than my expectation.
6/23/2018
Eric H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was so excited that they cleaned my car inside and out! What a nice surprise. It’s the little things that mean allot to me. The service was friendly, I felt confident I was leaving my car in good hands. I think my service guys name was Mark or Chris (I have a concussion bear with me) he was excellent!! 10 stars for Service King!
6/23/2018
Kang B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Finished on time and high quality, satisfied
6/21/2018
Julie B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Everyone was very pleasant and friendly to deal with. Prompt and proactive with communication. My car looked the best it has in a long time when I picked it up, they washed it so nicely and shined the hub caps and tires. And the repair they did on the bumper was great. Better than before the accident. Thank you for making this such an easy process. This accident was not my fault so I was frustrated to have to be going through all of this inconvenience, but you guys made it as smooth as it could have been. Thank you.
6/19/2018
Alexander P. VERIFIED CUSTOMER
Vehicle Make : Kia
Lea was great. Just wish the car was ready on Saturday.
Alex