From the first contact to the very end Roger and Danielle were pleasant and extremely professional. I was able to get a same day appointment for my estimate and my repairs were completed ahead of schedule. Roger was very responsive and I believe that he genuinely wanted me to be satisfied with my Service King experience.The text messages that provided updates was a great touch. I have never experienced such a high level of customer service and appreciate the efforts of the entire team. I will definitely refer people to this shop if the opportunity arises. Thank you!????
5/14/2016
Hank B. VERIFIED CUSTOMER
Vehicle Make : Ford
10
5/12/2016
Charles C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Job by everyone
5/10/2016
Courtney P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The team was great. Roger was very thorough and explained all the steps to me. They had me quoted and work started asap. Throughout the process they kept me posted on the progress and my car was complete in a week. Everyone was very accommodating and I would recommend them to anyone.
5/9/2016
Rob I. VERIFIED CUSTOMER
Vehicle Make : Subaru
Danielle was super nice and welcoming. Roger got my estimate taken care of right away and was very supportive and helpful throughout the process. The guys in the back did an excellent job making my doors like brand new. And Carlos did a great job detailing, making my interior feel brand new. Great experience overall.
5/6/2016
Elaine T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King did a great job on my car. They were very professional and a pleasure to deal with. I would work with them again.
5/3/2016
Robert J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Easy to work with.
5/2/2016
Lauren T. VERIFIED CUSTOMER
Vehicle Make : Mazda
The car looks like new and runs perfectly. I can't thank you enough for your great care and attention.
4/21/2016
David O. VERIFIED CUSTOMER
Vehicle Make : Jaguar
The comments about my car being 'happy' were a bit silly. I would expect that if you were telling me how my dog was fairing at the kennel; not my car.
But I loved that you washed and vacuumRd my car. Also appreciated that you kept me informed about the status of the repairs.
4/15/2016
Ian . VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience! Rodger went above and beyond to make sure all was good!
4/14/2016
Alyssa T. VERIFIED CUSTOMER
Vehicle Make : Kia
The repairs were supposed to take 5 days. They took 7, plus two days of my car just sitting there over the weekend not being fixed. I had to keep my rental an extra 4 days because of this.
4/5/2016
Karl B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job by Roger and company!
4/1/2016
Patricia C. VERIFIED CUSTOMER
Vehicle Make : Honda
We had a very professional experience in working with Roger in Exton.
3/26/2016
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Roger was an excellent representative of service king. He was polite, had consistent communication and stepped me through the process from beginning to end. I also appreciated the relationship between service king, state farm and the rental car company. Thank you for a great experience during a tough time with our car.
3/18/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I was very pleased with the communication.
3/5/2016
Christa W. VERIFIED CUSTOMER
Vehicle Make : BMW
Awesome customer service. Great turn time. Amazing work.
3/4/2016
Jan P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service
2/28/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a great job
2/26/2016
Artur D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very kind people
Professional and on the time
Roger very kind and high skill comunication with client
Finish the job on the time they promise
I will refer a friend to Service King for reliable business
2/18/2016
Donna D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service including a ride from the office back home and delivery of the car to my home following repairs since I had no other vehicle. Friendly staff, on time completion of repairs and constant communication regarding status! Great job to all! Thank you!