The service was excellent and the car looks great !
It did not take a long time to repair and I was grateful for that Anthony took care of all of the insurance information and he was very helpful. I would highly recommend Service King !
2/1/2018
Anna S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was friendly and very responsive to our needs. Kept us informed the entire claim. Nice that Enterprise is so close as well. Made the rental very quick and simple. Thanks for everything! Car looks great!!
1/30/2018
Torre B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, it looks great!
1/28/2018
Haled A. VERIFIED CUSTOMER
Vehicle Make : Lexus
Anthoney was very nice and personal
1/27/2018
Deborah K. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service… Loved the texts that kept me posted on progress for the car .
1/20/2018
Dorothy H. VERIFIED CUSTOMER
Vehicle Make : Honda
Anthony was very pleasant and kept me updated about my car through out the process.
1/18/2018
Ann D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The employees at service King did a great job. Especially Rock n his team
1/14/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes I was completely satisfied. I was treated with courtously and Superior kept me informed on the progress and the delay of the repair of my truck
1/14/2018
Brooke M. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication and car was real clean upon return!
1/12/2018
Brian D. VERIFIED CUSTOMER
Vehicle Make : Honda
TPMS light came on immediately after leaving, I know one of the wheels was replaced; probably needs reset.
Plastic cover is not installed properly on top of driver side seat belt which was repaired.
There also appears to be a problem with the remote entry on driver side door which was also repaired.
Overall, we kept getting very conflicting dates of completion. Originally we were told January 18 and then they called and said it would be ready on January 3 and then it was the next day. There does not seem to be accurate planning on completion dates.
1/10/2018
James I. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Happy
1/9/2018
Wendy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Repairs were done in a timely manner as promised andI was kept up on the progress. Anthony was great to work with and was very personable.
1/6/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was very satisfied with the work done to my vehicle but less satisfied with the corporate call center and billing. When scheduling my appointment I was told the next available appointment was Thursday at noon. Naturally, I assume it was the upcoming Thursday. I received no confirmation text or email. The day of our appointment both my husband and I left work early to drop off the car. When we get there we were informed our appointment wasn’t until next Thursday. Then, when dropping off the car a week later and going over the paperwork it said we had to pay the $500 deductible. When in fact USAA waived the deductible and already issued the payment to service king. I had no issues with correcting this information but I was a little irritated when we went back to pick up the car and had to go through the whole ordeal again.
1/2/2018
Christina L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent customer service! Could not have asked for better work or more courteous treatment. I have recommended this location to friends who needed repairs and will continue to do so.
12/30/2017
Ryan H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was originally told my truck would be done on a Friday by 4pm and after not hearing from Service King, I called to confirm, & I was told it wasn't ready. I was disappointed with the communication from Service King when my truck was going to be completed. The job was done well, but the communication could of been much better regarding pick up and extra time having my truck.
12/29/2017
Rashidus M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Poor communication.
12/28/2017
Khayir J. VERIFIED CUSTOMER
Vehicle Make : Kia
The shop was very helpful in letting me know when I would get my car back with updates every week. Anthony was a huge help
12/22/2017
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service. Would recommend to my friends
12/21/2017
Jeanette W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Anthony was great. The repairs were done well and on time. My car looked better after the repairs then it did before the accident. Service King lives up to its name.