Last week when I went to pick up the car thee paint did not match and it had a run in the clear coat also the fender and hood was not properly aligned. I did not take the car at that time so they could fix the problems. Week latter I get a call the car was ready for pick up. After looking it over all work appeared to be complete. I had my wife follow me home from the repair shop and noticed the lights were not probably adjusted. Drivers side was up in the sky and passenger side was pointed down at the road. I have not had a chance to contact the repair shop yet. Looks like I will be returning to get this fixed. Very dissatisfied. Front end damage and replaced both headlamps with aftermarket should have been aligned properly.
6/5/2019
Patrick Ross. VERIFIED CUSTOMER
Vehicle Make : Jeep
Appreciate the constant updates and truck turned out great!
6/5/2019
Vinit B. VERIFIED CUSTOMER
Vehicle Make : BMW
Friendly staff and excellent quality of work!!!
5/16/2019
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great!
4/28/2019
Marilyn B. VERIFIED CUSTOMER
Vehicle Make : Lexus
No issue at all with the collision repair of the bumper. However in reassembly it is Missing a bolt on an undercarriage shield part on the drivers side. It caused the part to bend backward and drag when I got on the highway. Will stop in to see if I can get a bolt.
4/25/2019
Kristin S. VERIFIED CUSTOMER
Vehicle Make : Jeep
from the people to the service... everything was great!!!
4/24/2019
Shashank R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for the service everything looks fine n back normal
4/12/2019
Henrietta L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Have used you before and have always been satisfied.
4/6/2019
Dorothy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a good job!
4/3/2019
William P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your service. Great experience and very helpful.
3/29/2019
Mark . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Andrew is great, good service altogether. Thanks
3/22/2019
Gabriela N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great work,wonderful people!
3/14/2019
Jason E. VERIFIED CUSTOMER
Vehicle Make : Ford
When I called service king to schedule an estimate, I was told to come in on Saturday, no appointment was needed. I arrived on Saturday to find out that this location did not give estimates this way. I learned that I spoke with a call center, not the actual location. As a consumer, I had no way of knowing this. Thankfully, Seth Beard at the location was very helpful and accommodated my estimate.
The service completion time was also greater then originally stated. I received text updates saying our car would be ready one day but when I called to check later that day, I was told it may not be ready. Later that same day, I tried to call again to get an update, no one was available by phone. I stopped into the location since we really needed our car back over the weekend and was then told it would not be ready until Monday at end of day. This should have been communicated earlier in the day.
3/5/2019
Joseph M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Was more than I expected
2/16/2019
Rodney P. VERIFIED CUSTOMER
Vehicle Make : Lexus
We were updated constantly during the repair process. Louise was always courteous and informative. When we picked our vehicle up, and now, we were pleased with the repairs. Never know that an accident occurred!
2/16/2019
Michael D. VERIFIED CUSTOMER
Vehicle Make : Ford
Upon returning home from service king, there is still a problem and I will need to bring my vehicle back.
2/3/2019
Susan P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for doing a great job getting us back on the road.
1/29/2019
Kenneth Freda. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was done before expected & it's as good as new. Great experience!