Brian is a very helpful and knowledgeable man. He went above and beyond to make sure I was satisfied with the timely delivery of my vehicle. He even offered to give me a ride back to the shop to pick up my car. Lauren, the receptionist, was also polite and made it hassle free the handling of my payment. Thank you to all the West Chester team!!
8/31/2016
Sandra Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Elizabeth was fantastic- she said it would take 3 days and kept me up to date
The parts were ordered the week before- work started right away- the car looks fantastic! And it was done in two days!!! She called at 10 minutes before closing and said come get your car! Fantastic! Beyond my wildest dreams!
8/24/2016
Julee M. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks as good as new!
8/19/2016
Andrew H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Vehicle was returned with approximately 250 additional unexplained miles on the odometer. Two areas of paint on bumper showing "orange peel" texture. ETA was not met. Despite delays, only one status update was provided. Follow up email requesting a status update was never returned.
8/10/2016
Donna S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Just want to say that Lisa Selby was excellent!
SHe answered all my questions. Was very prosfessional. Extremely knowledgable. I was very pleased when I saw my car. It looked like it was new!!! Thank you for taking care of me and my car
8/9/2016
Atiya P. VERIFIED CUSTOMER
Vehicle Make : Lexus
The people were very nice! My car looks great!
8/6/2016
Marie S. VERIFIED CUSTOMER
Vehicle Make : Ford
From getting an estimate, dropping off my car, the customer service, updates on the service, how fast it took for my car to get done, and how incredible my car looked after it was worked on...I'm beyond satisfied! I can't thank Service King enough!!!
7/23/2016
Bernard N. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone we encountered was friendly and nice . Our estimator Lisa went out of her way to help us . Our overall experience and outcome was excellent
7/17/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Hummer
Despite the circumstances, one of the best experiences I've had with an auto body shop. Lisa kept me informed throughout the entire process by phone, voicemail, email, and text. When I picked up my vehicle this afternoon, it looked fantastic- washed & waxed and looking brand new. Thank you for the top notch service!
7/16/2016
Kevin M. VERIFIED CUSTOMER
Vehicle Make : Honda
Work was done well and in a timely fashion. Lisa was a good rep for the company.
7/11/2016
Francine C. VERIFIED CUSTOMER
Vehicle Make : Nissan
The Service King staff kept me abreast of the status of my repairs and handled the communication between the insurance company and the rental car agency. Everything was handled seamlessly and professionally. I would recommend Service King to my family and friends. I especially appreciate the lifetime warranty for the repairs made. This incentive speaks volumes about your organization and the quality of your work. This level of commitment expresses that you are willing to place your reputation on the line to ensure the quality of your work. Thank you for a job well done.
7/9/2016
Josephine C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great staff and service!
7/8/2016
Rita S. VERIFIED CUSTOMER
Vehicle Make : Kia
I was pleasesd with the frequent updates and the professional way Lisa interacted with me in such a stressful situation.
7/3/2016
Douglass W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The team, especially Brian, did a great job in under ten days. Thank you.
7/3/2016
Devon B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Very helpful and easy to work with!
Thanks again!
-Devon
6/30/2016
Anne S. VERIFIED CUSTOMER
Vehicle Make : Honda
Could not be happier with the service. People were pleasant, courteous, and very businesslike. Car came back in perfect condition and spotlessly clean. They even adjusted another unrelated issue on the car that I had not been aware of.
6/30/2016
Ed W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Lisa, our adjuster and lead contact was extremely polite and efficient. I will definitely use service King when needed because of Lisa and the service team.