You guys do great work and I'm very happy with how quick it was finished!! Thank you!
12/9/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The people there were very friendly and the service was great would recommend there service service to anyone.but as far as the rent a car they were very rude and will not use them again. Your company rid to stick up for them and they said they were sorry for the service
12/9/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was VERY apprehensive about the kind of damage that the NOT so common accident involving the battery acid leak could have caused. Along with the absolute fact, that being the type of vehicle it is and the fact that a great deal
of the possible damage could not even begin to be visible, on account of the totally rubberized floorboards inside, and the rather complex construction underneath (the NOT so common suspension of the FJ's 4x4 system and much of that involving electronics) Needless to say, as much as I absolutely love this particular vehicle, and that it was my first I've ever bought right off the lot new- not to mention that I'd also spent what was to me a small fortune above and beyond the actual cost of the FJ on making it exactly how I wanted it with quite a bit of aftermarket work. Ive taken excellent care of it and plan on driving it till the wheels fall the hell off... =)
I mention all of this because, to put it bluntly, I honestly wasn't familiar with Signature Collision as a business. Up to this point in my FJ's life, I've had virtually everything else done by Lancaster Toyota, the dealership I bought the FJ from. A large reason for that being that almost all its history recides with one shop and a certain group of mechanics, and being a mechanic myself, the least amount of folks you have under your hood is ALWAYS better. Also, ALL FJ Cruisers are built in JAPAN, which from my own experience, made me aware of just how crazy simply getting parts can be--which I made sure I mentioned to both Jenny, my Geico adjuster, as well as the shop.
For all my initial worry about all I've mentioned, absolutely ALL of the people involved with a very different, and I have no doubt DIFFICULT job in repairing my ALL time favorite vehicle, I feel did an exceptional job. I was also kept in the loop about what was going on throughout the entire time it was in your shop, which was very appreciated, as I've plenty enough in my life to worry about otherwise. I was also very pleasantly surprised that it came back to me MUCH PRETTIER than it was when I left it with you and i feel that I got MORE than my moneys worth with the final outcome. As picky as I will honestly tell you that I absolutely am, I would have zero hesitation on sending anyone, including friends and my own family, to Signature Collision. If it be because of damage or only to have a nice detail job done, as I had both and I'm completely happy. Considering how attatched I admittedly am to my Fj Cruiser, I can tell you that what you did for both it and myself was no easy feat and greatly appreciated!
Many thanks,
**** G
12/3/2016
Alfred S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional, incredible results and the car was spotless inside and out
Awesome experience!
12/3/2016
Danielle T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very satisfied with the work and recommended to my of my friends and family..thank you for the great work.
12/1/2016
Sean O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Every employee is personable and very welcoming. Always a pleasant experience working with them in stressful moments
11/29/2016
Angela T. VERIFIED CUSTOMER
Vehicle Make : Honda
I ready got it
11/29/2016
Dao Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a wonderful job! The service was fast. The staff from the claim handler to the shop owner were all very professional, friendly and helpful. Our vehicle looks brand new! Thank you again!
11/18/2016
Salvatore B. VERIFIED CUSTOMER
Vehicle Make : GMC
the total service from Genco and Signature was outstanding.
11/12/2016
Lana R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We were kept informed in how it was going and the result was terrific. Thank you.
11/12/2016
David N. VERIFIED CUSTOMER
Vehicle Make : Honda
One thought - I was disappointed that I was given a very large rental car. I don't like driving large cars, and I would rather have a smaller car than a larger one as a rental. I wish there were more options available.
11/1/2016
Jarom G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thanks for getting the repair done so quickly! Also thank you for staying late Friday for me to pick up after hours.
10/17/2016
Sarah S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car looks good as new! Thanks!
10/14/2016
****D. VERIFIED CUSTOMER
Vehicle Make : Volvo
So far car looks good, will check it out better over the weekend. The car looked nice when p/u
10/7/2016
Stacey B. VERIFIED CUSTOMER
Vehicle Make : Kia
My car looks as good as new!
9/29/2016
Jesse N. VERIFIED CUSTOMER
Vehicle Make : Ford
There were alot of 'extra' miles on my vehicle when I picked it up.
9/26/2016
Analiz A. VERIFIED CUSTOMER
Vehicle Make : Ford
I love the way my car looks. You cannot tell that it was in an accident. The process of dropping and picking up my car was fast. I love receiving text messages on my phone about the progress of the repairs.
9/23/2016
Crystal R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would've liked a call or text the first or second day to give me an estimate on how long the repair would take. Other than that, all was good.
9/22/2016
Irene K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I appreciate everyone's patience and flexibility in working with me!
9/20/2016
Betty S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very friendly accommodating staff. Set up very convenient with Geico representation on the sane site as the repair. Everything very clean.