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Real Reviews from VERIFIED CUSTOMERS
Melinda S. VERIFIED CUSTOMER
Vehicle Make : Ford
The only thought I have would be due to the smell of the vehicle inside after from the paint and etc maybe put in place when vehicle is dropped off if they would like an air freshener in the car before pickup so maybe that smell wouldn't be as bad. Other thank that everyone was very friendly and helpful!
7/26/2017
Vale B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Updated and delivered on time
7/22/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : Ford
Letting me know every step of the way what was going on, when I picked my car up I was able to get to work on time due to the fast service. Also did a great job on my vehicle and everyone was friendly made the whole experience non stressful thanks to all of you
7/13/2017
Penelope P. VERIFIED CUSTOMER
Vehicle Make : Subaru
As far as I can tell, the work on my car was impeccable, but I was frustrated by the substandard customer service.
7/6/2017
Donna Q. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was not kept informed on the status of the repairs. I had to call for status & was told they would call me back the next day & I never heard from anyone. There is also issues with the repairs. My husband will be bringing the car in to discuss the issues. I would definitely not recommend Northside Collision to anyone.
7/4/2017
Maryjo D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you Northside Collision for all of your hard work on my car. You are all amazing!!!!
7/1/2017
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Honda
Took too much time for repairs.
6/30/2017
Jeffery P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Team was helpful and work was completed before expected.
6/20/2017
Earle E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Professional, courteous staff helped make the best of a bad situation! Thank you
6/18/2017
Judith F. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was great - friendly, knowledgeable, and helpful. The car looks great.
6/18/2017
Danielle F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Andrea was great!
6/17/2017
Jackie N. VERIFIED CUSTOMER
Vehicle Make : Ford
Quality job on time
6/13/2017
Amy S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for politeness, understanding, and excellent customer service. You made a stressful situation seem perfectly normal. Thank you!
6/1/2017
Kristen D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. Whole process went smoothly.
5/31/2017
James S. VERIFIED CUSTOMER
Vehicle Make : Ford
Just picked up my car and part of the parts you just put on fell off. Not happpy. I will be returning tomorrow
5/24/2017
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Absolutely fantastic service from start to finish!
5/24/2017
Joseph S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Repair took longer to complete, but, you wanted to make sure finishing work was done right.
5/23/2017
Rajan P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You take so long time to return but anyway you do a good job
5/20/2017
Tom R. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the second time I have used Northside Collision to make repairs to my vehicles. They made great repairs in a very timely manner. Everyone I had contact with was very courteous and professional. They made the whole experience a lot less painful. Thanks to the entire staff at Northside Collision Dewitt.
5/19/2017
Brian F. VERIFIED CUSTOMER
Vehicle Make : Scion
It's just that a fender was out of alignment and my door unlock button didn't work. We noticed the fender before I left and that was fixed in a moment, but I drove off and didn't notice the door lock until I had gotten halfway across town. These things happen and I'm very satisfied that this was fixed too as soon as I drove back to the shop, but while I am 99% satisfied and pleased, there were these two tiny problems. Thank you for all your help. I will certainly use Northside again and recommend you to my friends and family.
5/19/2017