Even though the insurance company didn't send over the proper info, Dave and the team was able to handle the situation. They were great with communicating to me what was happening and providing updates.
2/8/2018
Colin Q. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Rickenbaugh Collision couldn’t of been a more awful experience! Your front of house staff is horrific!!! And I’m literally speechless with how slimy and skeezy my experience was. I should of known from the get-go to run far away from Rickenbaugh when I was treated like complete garbage by the receptionist at the front desk. The list of things that were so completely **** during my experience is long and has got me livid just thinking about it again. I could never in good conscience ever recommend anyone walk into Rickenbaugh collision unless they want to be treated like **** and taken for a ride.
1/30/2018
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Volvo
Great job
1/19/2018
Brian B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Caleb was on top of everything at all times.
I love the notification software.
1/19/2018
Kendra S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic service! Thank you all!!
1/10/2018
Anthony W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The vehicle looked great after the work was performed. Thank you so much.
1/6/2018
Daniel M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Looks brand new!!! Thank you very much!!!
12/22/2017
Jon S. VERIFIED CUSTOMER
Vehicle Make : Volvo
Called for appt. for estimate. Estimate of $1020 and 3 days of work took 20 minutes and we set a start date/time. 1st day,dropped car of at set date/time. 2nd day got a call from Trina saying "on schedule" but price now was $950 and will call when ready. 3rd day Trina called to say car was ready. All repairs were completed on time and for less than estimate, and the car looked great, especially after the complimentary wash. Couldn't be happier.
12/14/2017
Sandra K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional. Friendly and helpful staff. I appreciated your timely communication about the progress of the repair to my van. Caleb was particularly helpful and professional with prompt and knowledgeable answers to my questions. Quality work. I'm very pleased with the service and quality of work performed by your shop. Thank you.
12/12/2017
Beyene W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Too expensive and does much the work you done for the
I still see jobs not done at the fanged area.
12/7/2017
Cristie K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car still had damage on it from the accident. I refused delivery. Very, very disappointed!
12/6/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I worked closely with Dave and he is a "rock star" in every respect.
11/27/2017
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Scion
Huge thanks to Tony for doing a top job handling our Scion XB repair.
As we were traveling through Denver and staying in a hotel, Tony was especially helpful in ensuring our job was completed on time.
My only suggestion for improvement is more proactive communication: I had to call the shop directly to get an estimated completion time on the job.
Thanks again to Tony and the Rickenbaugh team.
Cheers,
Ryan
11/8/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car is beautiful looks factory new. However, a strip of 3M clear bra was left off of the rear fender well. I found it still in the package in the back of my car. I also found a gouge in the drivers seat, a tool in someone’s back pocket? The gouge was pointed out when I picked up the car, a non issue for me. I found the 3M strip when I arrived home. Again a non issue, I’ll put it on when it warms up. On a side note, Kaleb was on point and kept me up do date throughout the project. He’s a great ambassador.
11/8/2017
Michael S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Had aftermarket headlight bulbs in and asked for my mirror that was replaced to be returned and both were not available when I picked up my vehicle
10/27/2017
Donald I. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was excellent. I also appreciate the cleanup that was not expected to be so meticulous. Rickenbaugh people were always courteous.
Good Job!
10/26/2017
Laura R. VERIFIED CUSTOMER
Vehicle Make : Volvo
Dave was very professional and friendly. Easy to work with.
10/25/2017
Cait L. VERIFIED CUSTOMER
Vehicle Make : Jeep
the job was well done and i appreciated the car wash.
10/18/2017
Eric T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone who took care of my repair was top shelf. Had an exceptional experience. Caleb and Daniel were both great. Answered all questions and were willing to go the extra mile. Enterprise experience was also tremendous. Can't say enough about the experience. I also was a friend of Bart Rickenbaugh many years ago and this was my first experience with Rickenbaugh in any manner.
Thanks again fork the help.
E. Taylor
10/10/2017
Lucas T. VERIFIED CUSTOMER
Vehicle Make : Subaru
There was a small dent left on my door and my front license plate is all banged up and twisted. Called to let them know but they were rapping up for the day. Hopefully everything is made right this next week....not happy. The work that was done looks good! But they messed other things up.