Wonderful,patient, knowledgeable and friendly staff.
10/29/2016
Francis W. VERIFIED CUSTOMER
Vehicle Make : Honda
phone calls and email updates were greatly appreciated
10/26/2016
Cwo Walter. VERIFIED CUSTOMER
Vehicle Make : GMC
Very satisfied, only comment was the price.
10/26/2016
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality repairs and a day ahead of schedule! I'm impressed! Everyone was helpful and friendly.
8/11/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The new Service Manager, Mike, is one of the most friendly, knowledgeable, and personable people I have ever met. Keep this guy around.
8/5/2016
Michael G. VERIFIED CUSTOMER
Vehicle Make : Honda
Good staff and good work. Thank you.
8/4/2016
Arthur D. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone in the body shop that I dealt with (Bill, Debbie, CJ) were professional, courteous, and were so easy to work with.
8/1/2016
Gordon B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Body work looked beautiful. But when I drove off, the van ran very rough and the speedometer did not work. I had to return to Lane and have it checked out.
7/28/2016
Melvin N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
EXCELLENT SERVICE AND TIME TO REPAIR.
7/27/2016
Debra B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Everyone was was extremely helpful, and friendly. Always had questions answered before even being asked. Made a painful event painless. Beautiful job thank you Debbie
7/25/2016
Millasent R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Lane Buick was really quick in repairing our vehicle and the receptionist CJ was very helpful and courteous.
7/12/2016
Jessica A. VERIFIED CUSTOMER
Vehicle Make : GMC
I liked the updates every couple days.
6/30/2016
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Professional and friendly service with timely updates
6/28/2016
Douglas H. VERIFIED CUSTOMER
Vehicle Make : Ford
Your communications to me via email about the auto being repaired was great. You were able to get the needed parts to complete the job fast. The completed job appears to be as good as the factory or better. Thanks for your help...Doug
6/25/2016
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You have gained a customer for life. Thank you for amazing service and a hassle free repair.
Thank you,
The Starkey Family
6/14/2016
Clayton J. VERIFIED CUSTOMER
Vehicle Make : GMC
Repairs completed early and car exterior detailed prior to pick up.
6/14/2016
Sharon K. VERIFIED CUSTOMER
Vehicle Make : GMC
C.J, in the body shop gave me unprecedented customer service. She went above and beyond. What an asset to the company. Lane is very lucky to employ someone that does her job with complete satisfaction in mind and with a genuine smile as she takes care of Lane's customers.
6/14/2016
William Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff was courteous, professional, and kept me inform of the status of my vehicle. Repair work was excellent.