I was impressed that it took so little of my time to get the car in and out. The repair looks like it never happened and the people were easy to work with.
Good Job
R.C. Dunn
3/21/2017
Cheryl P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will call in the morning thank you cheryl pennington
3/16/2017
Jim R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great people Great Service.....
Thanks
3/15/2017
Eloise L. VERIFIED CUSTOMER
Vehicle Make : Buick
The car looks like new again. Thanks for good service.
3/15/2017
William H. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the prompt service and updates. I would recommend your shop to a friend.
3/15/2017
Coleen S. VERIFIED CUSTOMER
Vehicle Make : Jeep
I really appreciated the email updates. My one big complaint though---due to an insurance mixup, USAA had canceled 2 checks issued to ****. I was the one that brought it to the shop's attention, but when Debbie spoke to your comptroller, he said they wouldn't release my vehicle unless I paid with a cashiers check. My bank is in MA so that wasn't happening. I used my debit card but I was insulted by the idiot comptroller's dictate. I could have just picked up my vehicle without saying anything but was penalized for doing the right thing. Certainly NOT customer friendly.
3/11/2017
Sally F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Hi,
CJ was a delight to work with and I would highly recommend anyone work with CJ. She was friendly, competent, prompt and polite. Other employees were not as pleasant to work with as CJ. I hope her co-workers watch and observe her work ethics and take note of her manners. She is an excellent employee.
Thank you, CJ.
Sally F
3/3/2017
Sula T. VERIFIED CUSTOMER
Vehicle Make : Honda
Staff were extremely helpful and considerate.
3/1/2017
Kathryn W. VERIFIED CUSTOMER
Vehicle Make : Nissan
My 2015 Blue Nissan Versa Note is so cute again!
Thank you very mucg for such a good job!
If I ever need car repair work again, I know were to go!
Dorn Williamson
2/17/2017
Joel A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very efficient, professional, courteous,
and communications were best in
class. Thank you.
2/11/2017
Larry W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
thanks
2/10/2017
Jeffrey A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Your work was spectacular and I am very pleased with the outcome. I will be contacting your office to see about another repair soon. Thank you
2/7/2017
Razvan M. VERIFIED CUSTOMER
Vehicle Make : GMC
We were expecting that after the car was in the shop for over a week, they would've be clean it. we changed the oil at Nissan, for our other car, and they cleaned it.
2/4/2017
Robert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The radio display never got fixed from the accident. Emails and actuals were completely off as far as progress. Truck looked like it was barely rinsed with a hose when complete without being dried. Inside was dirtier and dustier than when it was dropped off. It is my belief that because I didn't go with the offer to do trade in and purchase of a truck affected the level of service provided.
1/21/2017
Jamie K. VERIFIED CUSTOMER
Vehicle Make : Subaru
I'm waiting to get a portion of the paint job fixed.
I'm trying to do this with the least impact to my own work schedule.
I don't think I should need to use my earned vacation time to allow the job to be corrected. A thorough quality control inspection of my car should have caught and corrected the defect before I had to make special accommodation to fix it.
1/19/2017
Alberta L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Bill, CJ and Debbie are the ultimate professionals! They truly understand customer service, thank you. I was kept informed at every step, which was greatly appreciated. USAA has found a GREAT partner in the Melbourne, FL area.
1/12/2017
Hastings.harriet L. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Everything was fine. Thank you
1/6/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
the work on my car was great thank you very much
12/31/2016
Laura C. VERIFIED CUSTOMER
Vehicle Make : Ford
everyone was very helpful and friendly. very pleased with every aspect of repair of my vehicle thank you again