Service King Salt Lake City

Thanks for vacuuming my car! I liked the text communication

Awesome work. In before the posted date as well

Totally professional!

Perfection at its finest. Great customer service and great mechanics

Neve has a car accident before, so never went through the repair... wished they would have looked at the entire project or the process.. got the car baxk, and actually ended up paying money out of my pocket because the addienr quite frankly... it was a joke with the entire process

I was cheated by Service King.

Loved the text updates and they were done a day early.

Great, very fast friendly service

Good communication

Great communication, friendly service. My expectations were exceeded. Thank you!!

Excelent

Everyone was very nice and Aaron did a great job keeping us updated : )

Happy wirh my service. Thsnk you.

The staff was friendly and exceptionally accommodating. Clint took excellent care of me from the estimate process all the way through pickup. I knew what was going on all through the process courtesy of the text updates and felt confident that the repairs would be done in a timely and professional manner. Clint made the whole process stress free and was a pleasure to work with.

I am so impressed with the level of customer service. It made my experience so much less stressful than it should've been (given being in an accident). Clint and the whole team were amazing. And the car detail at the end?! Amazing. Thanks, Service King!

Friendly, professional and did a good job.

I work at the Dodge dealer nearby. Your ability to keep me up to date and informed via text and phone calls is above and beyond what we do for our customers. I am very happy with my service.

They were a great help! They helped me get a parking pass that I lost and my car was spotless when I got it back. Very impressive and nice people!

Workmanship was good and the up dates were very helpful. I would have appreciated having both headlights buffed to match. I feel a gestures like this would up your. workmanship up outstanding. Arlen A

My experience with service King was unsatisfying. I have dealt with several auto body repair shops in the valley for years and have never experienced such poor customer service. I feel that Service King rushed through my repair and had to make several visits back to look at my car. The first visit I noticed the panels didn't even match together and a part of the trim wasn't even connected. I sent it back and they ordered the part, that should have been done in the first place.. My second arrival I noticed that my white parchment seats had oil on them and there were scratches on the rear where modifications were made. Which for the record still looks crappy. I will say the only employee that I found helpful was Clint who did bring some clarity to the situation. Unfortunately I'm still unsatisfied with the paint job it's splotchy and doesn't seem to match the rest of my car. In the future I will look into reviews before letting my car get fixed that's for sure. After my unsatisfying feeling I got online and noticed several customers with similar complaints. And the only response they ever received is that someone will be reaching out to them. I assume that no one will be reaching out to me. I feel that in regards of making my experience better it would have helpful if Sean the manager reached out at some point but he never did! He was also hard to reach when I called in asking for him. I do plan on leaving my review online as well.