I needed extensive repairs to my Honda HRV after being rear ended. After explaining to Mike that I needed it done by a certain date if possible, he made time for me to bring my car in a few days early. He made sure my car was being worked on everyday for the week it was in the shop so it could be done for me on time. I received text updates throughout the week letting me know the status of the repairs and what still needed to be done. My car was completed on the date and even exact time promised, and was so clean that it looked even better than when I bought it. I am beyond impressed by the customer service and appreciation Ellis and Salazar shows to their customers. I have become a lifelong customer and will be recommending them to all my friends!
4/28/2018
Daryl C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job of keeping me updated. Friendly staff. Prompt service.
4/25/2018
Kausha D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My vehicle is still in the shop
3/27/2018
Mike F. VERIFIED CUSTOMER
Vehicle Make : Nissan
My car was fixed with care. My (second) case manager kept me up to date on the process. Front office ladies were delightful to deal with.
3/25/2018
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Each person I dealt with was kind and helpful. I will come back for car maintenance.
2/8/2018
Cynthia F. VERIFIED CUSTOMER
Vehicle Make : Honda
There is a scuff of paint on my hatch that was not there pre repair. I have emailed my service advisor but as of yet, no response.
2/5/2018
Laura H. VERIFIED CUSTOMER
Vehicle Make : Honda
Missing plastic plug and weather protector was not replaced.
2/3/2018
Sylvia G. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire staff at Ellis &salazar are terrific! Billy helped take care of my vehicle and it came out perfect and on time. I definitely recommend!
1/20/2018
Tara R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very happy about the service I received from Billy at E&S. He kept me informed of the progress and was done earlier than the targeted date. He even offered to pick me up from Enterprise. Very pleased and will certainly use them again if necessary.
1/13/2018
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very informative and quick. Gave prompt updates and always available to answer any questions. Nice staff. Car looked like new.
1/5/2018
Roland R. VERIFIED CUSTOMER
Vehicle Make : Honda
None
1/5/2018
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for your professionalism and excellent repair work on my truck.
12/30/2017
Vivian G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Billy was great! The whole team that worked on my car were fabulous! I am very appreciative of the excellent work on my car! Thank you so much!
12/16/2017
Denver S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Wouldn’t take my vehicles anywhere else
12/7/2017
Dianne B. VERIFIED CUSTOMER
Vehicle Make : Kia
From the time of our arrival until we got the car back a few days later, every person we interacted with was very friendly and efficiently moved us through the process of getting the repair work done. The repair itself was flawless. We will certainly return for any future work needed and will let people know how highly we value your company.
11/16/2017
Merrill L. VERIFIED CUSTOMER
Vehicle Make : Honda
Ellis & Salazar made a very annoying situation (having my car in the shop) much easier by their efficient communication and timely word.
11/16/2017
Joe G. VERIFIED CUSTOMER
Vehicle Make : Ford
As usual, you guys did a great repair job, wouldn't use anyone else, thanks.
10/25/2017
Gerald W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'll come back have hatch and bumper repairs needed, i will let my friends know about your business. Thanks
10/13/2017
Ghatalia B. VERIFIED CUSTOMER
Vehicle Make : Honda
Good service
Happy with Jose
9/1/2017
Chyna M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mike was super helpful explaining everything by phone. Everyone in your office was great as well. Thanks!