I am not sure if you finished the work because I was told that there was an extra charge for additional parts (?) or that you have to do something else before it is complete. It was not clear what needed to be done but I was told you would give me a call when I need to bring the car back for you to finish it. Can someone get back to me on that? Thank you for what looks like a really nice job.
4/17/2016
Kelly S. VERIFIED CUSTOMER
Vehicle Make : GMC
You did a wonderful job!!! I am so pleased with the work and the timely manner it was done in. Thank you
4/8/2016
James W. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you your guys did a beautiful job thank you and crag
4/8/2016
Chad B. VERIFIED CUSTOMER
Vehicle Make : Ford
I can't thank you guys enough. You helped me take a bad situation and turn it into a great experience. Megan at that front desk is super nice and very approachable. Crig was great too. Many of my parts were on back order for about three weeks and he was very good at communicating with me on what was going on and time lines. When I picked the car up yesterday it literally looked better than when I got it off the lot brand new. Great team you have there. Thank you!!!
Chad B
4/7/2016
Larry &. VERIFIED CUSTOMER
Vehicle Make : Ford
It turned out better than I could have imagined. Thank you
4/2/2016
Randy M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My experience was the best I ever had at a repair shop. Everyone was polite and curtious. I will always come back there.
3/31/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Have always been very happy with expert quality work and professional service at Black Walnut. Thanks again!
3/28/2016
Mary Ellen. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair was done in a very timely matter and the workmanship is excellent. I will recommend Black Walnut to all of my family and friends. Everyone was helpful and friendly. THANKS GUYS FOR A JOB WELL DONE.
3/25/2016
Ryan M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Truck looked great. Paint matches. Really appreciated picking up a clean truck. Did not expect that. Thanks. Very pleased with the results of your work.
3/24/2016
Russ B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This is the 4 th time I have worked BlackWalnut everytime the same result,perfect!3 repairs,**** custom repainted on my 79 elcamino .highly recommend .great staff everyone cares"
R.Bohlman
3/19/2016
James S. VERIFIED CUSTOMER
Vehicle Make : Honda
Nice people on all levels, Professional Work! My only source for car body work! Jim Strauss
3/19/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Black Walnut goes above the word excellence!! They work hard to please customers!! We can't Thank all staff at Black Walnut enough!! They are the best and would recommend them to anyone!!
3/15/2016
Ursula K. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always, the staff & quality of work were excellent!
Thank you all very much!
Ursula K
3/15/2016
Gerald L. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the second vehicle we have had repaired at Black Walnut, both from wildlife incidents. Each time the repair was done in a timely basis. The staff was very friendly and helpful and our vehicles came back better than they went in--including the portions that were not damaged. We have definitely found our place for any future repairs...although we're really hoping we don't have to use you again, for obvious reasons.
3/12/2016
Lois A. VERIFIED CUSTOMER
Vehicle Make : Volvo
You all did a great job! Thanks so much!
3/12/2016
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Ford
Craig, Your estimate included the repair and repaint of the hood, which appears to be good work, but it's only been **** day out of the shop. But, the estimate for work on the rear was for a MINOR PULL SET UP and to PULL REAR HITCH AND REAR BUMPER DOWN. It wasn't clear to me Friday PM when picking up the truck what that the above was spelled out. I didn't have your estimate with me. I'm simply disappointed that essentially no effort was expended to improve the bend in the bumper beyond some minimal movement when the hitch was pulled. Your suggestion that the effort was "more than anticipated" seemed to tell me that your team "ran out of time" relative to the 3 hours allocated for this part of the job. That isn't the customer's problem. You indicated in the estimate that you would straighten the hitch and rear bumper... and estimated 3 hours to do it... and charged for 3 hours of time, only to not have the job completed. You asked if I am satisfied...I am not. Ron
3/5/2016
Henry C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thanks so much the car looks great! HC
2/26/2016
Michele B. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy excellent service
2/19/2016
Tim B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
tell them they did a nice job for my truck.
2/3/2016
Kashia Q. VERIFIED CUSTOMER
Vehicle Make : Nissan
Black Walnut Body Works exceeded my expectations when repairing the rear end of my Altima! They provided excellent and attentive customer service throughout the estimate until I picked the car up and the work they performed is flawless! My car looks brand new and I couldn't be happier. Craig was extremely kind when discussing my repairs after the fact and explaining to me any issues they came across during the repairs. I couldn't have asked for a better experience anywhere! I will be sure to always use Black Walnut Body Works and direct everyone I know to them as well! Thanks!