The only disappointment was that the repair took weeks longer than originally anticipated. Thanks for all your work!
1/22/2019
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Mazda
The Blind Spot Monitoring (BSM) was disabled as a result of the collision and it has not been fixed.
1/14/2019
Carolyn A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We have worked with Metro before and each time there were no complications and everything went smoothly.
1/4/2019
David B. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have, unfortunately, had several occasions to use Metro Collision. Each experience has been very satisfying. The people are skilled and friendly and the work is always professional. The office staff is especially helpful.
1/3/2019
William W. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thank you Kevin for your superb customer service skills.
12/18/2018
Kathy G. VERIFIED CUSTOMER
Vehicle Make : Ford
When I came to pick up the vehicles it was throwing engine codes so it will be several more days while you outsource it to a Ford dealer.
12/15/2018
Clifford E. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent as always!
12/12/2018
Lucy C. VERIFIED CUSTOMER
Vehicle Make : Honda
The customer care with Polly Flores was superb. She called me at all stages of the repair and kept me up-to-date on the progress. I give the whole experience with Polly and the team there at Metro Collision a two thumbs up and 5 star rating. The made an unpleasant fender bender into a very nice experience. I have already let USAA know about the great work Metro Collision did.
12/10/2018
Phillip S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks so much for the excellent job you did on the damage to my car.
12/1/2018
Michail S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
11/10/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I came here because you are open Saturday’s. Polly is very nice along with the entire staff. USAA and your automated system made it a breeze. Appreciate help from the very nice Mr Lee
11/9/2018
Valencia S. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Chris and Polly are always on point,very respectful, attentive and efficient. Since using Metro will not go anywhere else, excellent customer service!!!
10/31/2018
Emily H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much for everything your team did to get my car fixed! Getting the estimate and rental car was a smooth process, I really appreciated the daily email status updates from Polly, and everything was done in a timely manner. You all make an unfortunate situation such as having something wrong with your car just a little bit easier.
10/26/2018
Richard L. VERIFIED CUSTOMER
Vehicle Make : Honda
The staff was friendly. The work was completed on time and as advertised. I was kept up to date by frequent e-mail contact. I appreciate your service to me.
10/25/2018
Lawrence E. VERIFIED CUSTOMER
Vehicle Make : Ford
I was impressed the way Polly kept me informed throughout the process.
10/23/2018
Stephanie G. VERIFIED CUSTOMER
Vehicle Make : Ford
Ms Polly is a treasure and gives the best customer service. She prides herself with a commitment to excellence and you are blessed to have her. No issues or complaints and I will ensure I will gladly refer clients to you; although I am sure you need know free advertisement!
Thank you again and God Bless Your Staff & Company!
Very Respectfully,
Semper Fidelis,
Stephanie
10/21/2018
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Everyone was very helpful and I appreciate the emails updates.
10/19/2018
Harold G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Highly recommended collision facility. Very happy with the job. They really know what they are doing. Haold Gamber
10/18/2018
Atia S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car looks brand new, thanks to the team at Metro Collision for their hard work, dedication and exceptional level of customer service!