I appreciate how friendly and amazing the entire staff was! They ensures I had a great experience and shall I ever have anymore car problems this will be the only place I take my car to!
3/24/2017
James W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked the daily updates on the status of the car and the work was well done
3/19/2017
Donna S. VERIFIED CUSTOMER
Vehicle Make : BMW
My car was returned to me with no gas...I was afraid to leave the lot!! I did not leave my car with Metro completely on E (I could not have driven it there if it were) so I did not expect for it to me returned in that manner...not a safe way to return a car to a customer. Even if you have to charge the customer, the car should be able to get me home after service...mine was not! My experience in getting a rental was very difficult and confusing and resulted in me not getting a rental at all. Finally my bumper was not correctly re-attached. The bumper was an easy 10 minute fix, but shows a lack of attention to detail.
3/16/2017
Johanna L. VERIFIED CUSTOMER
Vehicle Make : Honda
Especially as a woman coming to get an estimate can be intimidating. Frankly, I always prepare to be talked down to or taken advantage of. This experience was great. John looked at my car, and explained to me what damage I did, and what they would do to fix it. This was extremely helpful and really made me comfortable coming to your business. From the moment of the estimate to the finished product, I have been extremely happy. The updates on the status of my car was fun to read, and I could start to anticipate when it would be done. I will , and have recommended your business to friends and family. Thank you
3/11/2017
David H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great work, friendly service. Thanks.
3/4/2017
Brian R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Polly was awesome! She got us in quick, explained the entire process, and gave us daily updates. I just want to pass on to the entire team at Metro Collision "GREAT JOB!"
2/24/2017
Jason R. VERIFIED CUSTOMER
Vehicle Make : Ford
Highest quality results and customer service! Highly recommend anyone needing work done on their vehicle to use Metro Collision.
2/18/2017
Vanessa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service was fantastic and I am very happy with the results!
2/17/2017
Lamont M. VERIFIED CUSTOMER
Vehicle Make : Nissan
You guys were great!! Kept me updated daily.. My car was ready on Thursday, I told you guys I will be in Ohio for the weekend. I asked if there is a storage fee for leaving my car there until Monday once I got back, you guys said no.. went in to pick up Monday saw on the wall there is a fee BUT I didnt get CHARGE!! You guys are awesome! Thank you for understanding!!
2/15/2017
Demaz B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very satisfied with the repair work you have done on my car!
2/4/2017
Amy T. VERIFIED CUSTOMER
Vehicle Make : Ford
Polly was very pleasant, helpful and understanding. Everything went smoothly, she kept me updated on the progress of the repairs every step of the way. Car looks great, thanks to the professionals doing the work!
2/3/2017
Byron W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
1/31/2017
Jennifer G. VERIFIED CUSTOMER
Vehicle Make : Dodge
The side That was repaired was beautiful and shone. The other side was srill dirty - the bird poop was a bit of a let down. :)
Customer service was above top notch. That makes it worth the repeat business if we ever need repairs again.
1/29/2017
Graham S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good work and it was completed early.
1/28/2017
Joseph Q. VERIFIED CUSTOMER
Vehicle Make : Mazda
I can confidently say that I felt at home each time I come to your office. I also felt very impressed with the way you kept on informing me on the progress. I am so much satisfied with your delivery
1/25/2017
Barbara V. VERIFIED CUSTOMER
Vehicle Make : Ford
great service and your continuous repair updates.
1/17/2017
Carol M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Everyone I came in contact with was very courteous. Polly sent updates every day! Very pleased with the work done on my car.
1/14/2017
Marc H. VERIFIED CUSTOMER
Vehicle Make : Honda
I was impressed with the professionalism & caring customer service received. Thank you.
1/5/2017
Mary P. VERIFIED CUSTOMER
Vehicle Make : Ford
We loved the automatic notification system using texts and emails and were REALLY impressed with Polly! She definitely keeps everyone up to date on changes and provides a warm contact in what is a stressful and expensive experience.
12/29/2016
Lawrence B. VERIFIED CUSTOMER
Vehicle Make : BMW
Fantastic service. Quality of work is excellent. Customer service and communication is top notch. I will recommend Metro Collision to everyone.