Very professional and friendly staff. My RAV4 looks brand new again. Thank you for the excellent service!
7/3/2024
Sandra E. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate that Chaney did acknowledge it was likely an error on their part that the problem that caused me to return a second time a year later for a gap occurring between two panels. Now there is a slightly wider gap on an adjoining seam. But I needed my car back. I should also point out I had to have work redone after getting my car back initially, last year in May 2023. Chaney was transparent in acknowledging they blew it in 2023. I appreciate Chaney owning up, but was disappointed the work itself was not the high quality I was expecting the first orsecond time I was there. My thanks to Roz for hopefully getting it right this 3rd time.
7/1/2024
Steve A. VERIFIED CUSTOMER
Vehicle Make : Kia
From the first guy I met to the time I picked up my vehicle, everyone was so nice, professional, and kind. They looked at my car, listened to me, asked questions about what concerns I had. They were informative & kept me updated. They did a great job in a very timely fashion. And my car was so clean when I picked it up! I can't recommend them enough! Thank you Roz!
6/27/2024
Jacqueline C. VERIFIED CUSTOMER
Vehicle Make : Kia
Dropped the car off on 5-21 with assurance car parts were in. On 5-23 got a call that more damage was found, parts ordered and will be on 28th of May. 5-28 got message saying parts not in yet. When I called, no return call. 5-29 called Chaney again and left another message. Didn't receive a call back. Finally spoke to someone (Eric) on 5-30 and they said they could temporarily replace my bumper and it was safe to drive. May 31, got my car back, paid the $250 deductible, and THEN HAD TO PAY ENTERPRISE AND ADDITIONAL $238.76 FOR ADDITIONAL COVERAGE. I HAD EXPECTED TO ONLY HAVE TO PAY FOR 3 DAYS. Now June 16th and still no call back from Chaney concerning the additional part the car needs. Also, bumper does not appear to be re-attached evenly.
6/16/2024
Deann C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I’ll be back with any future repairs. I have already suggested Chaney’s to others.
6/8/2024
Gail M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Nice service
6/2/2024
Jim T. VERIFIED CUSTOMER
Vehicle Make : Toyota
On time, fully informed, and quality is excellent and cheaper than the competitors by hundreds
6/2/2024
Mark H. VERIFIED CUSTOMER
Vehicle Make : GMC
Well done!
6/1/2024
Dennis V. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and thorough.
5/25/2024
Enza D. VERIFIED CUSTOMER
Vehicle Make : Honda
Yes. You guys were amazing. Stress free and so helpful...thank you so much
5/23/2024
James &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The communication wasn’t good. The rep made an appointment and didn’t show. Then I had to call 6 days later to find out the status of my car. The rep still didn’t communicate. The person at reception desk advised me the rep said to tell me it was going in for painting tomorrow. 2 days later I called and was told my car had been pushed back a week. I asked the GM to call me. He advised me I was misinformed and the car would be ready the next day. The repair looked good. However, there was a white dust in the rear inside the SUV, everywhere.
5/19/2024
David L. VERIFIED CUSTOMER
Vehicle Make : Kia
Looked great. Very satisfied. Thank you for the wonderful results and finishing on budget and on schedule.
5/14/2024
Beth P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you!
5/12/2024
Mary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
very pleased with Roz & also receptionist Christina, I think was her name – both were very pleasant and explained the whole process to me. It definitely was a new experience for me as have not had any collision for over 30 years. Definitely would recommend your company! Thank you and all your workers again for being so personable and patient explaining the whole process!
5/7/2024
Hardy B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A great job done by your team.I hardly recognized the Hyundai when I saw it,cleaner and shiny much better than I dropped it off. CHANEY'S will be highly recommended by the wife and I.
5/7/2024
Alexandria C. VERIFIED CUSTOMER
Vehicle Make : Buick
Ellot is very professional and knowledgeable about the body repair need on my 2009 Buick. I am very happy with the finish work.
Thank you Elliot ????
5/7/2024
Larry G. VERIFIED CUSTOMER
Vehicle Make : Ford
Good work and finished as promised.
5/4/2024
Rebecca H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Staff was great. Eliot kept me informed on the progress of the repairs. My car was ready earlier than expected. Awesome!