Phenomenal staff, repairs, and customer service. I would dwfir go back.
2/26/2014
Richard J. VERIFIED CUSTOMER
Vehicle Make : Honda
Totally awesome in every way!
2/26/2014
Amy B. VERIFIED CUSTOMER
Vehicle Make : Kia
I am very pleased with how all magic took care of me and my car. From the moment I walked in to get an estimate I did not feel pressured or like I was being haggled. Initially Russ told me well there is impact damage but nothing is crackedor seriously damaged so if your car is working fine then why fix it. He said just to leave it if I wanted. The fact that he was honest like that knowing I could just drive away and he would lose potential business showed me that I could trust him and everyone at all magic. Further more he took the time to find the best parts needed for my car at the best prices. I was kept updated with everything. There were slight changes that were not seen until my car was being worked on which is normal but he kept me informed and gave me the option to fix it rather than reel me in to it. I really appreciate the interior detail. I needed to clean my car but you did it for me! The receptionists are great too. Very sweet lady's and great customer service. Thanks so much!!
2/21/2014
Coleen D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did a great job.
2/21/2014
Doug A. VERIFIED CUSTOMER
Vehicle Make : GMC
Repairs were made quickly and correctly. Color match was perfect, the old part was kept for me as I requested. Thank you to Robert for recommending the shop to me and keeping me informed of its progress. He is a class act. Everyone from the front office to the repair team were friendly and informative. They answered all of our questions. I hope I never need a body shop again, but if I do I'll come back to All Magic. I've alerted my friend and family on social media to let them know as well. Thank again!
2/20/2014
Pam J. VERIFIED CUSTOMER
Vehicle Make : Honda
thank you so very much!!!!!!! it was perfect
2/15/2014
Jordan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great...it went very smoothly and my car was completed on time. I very happy with u guys!!!
2/15/2014
Felix O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great customer service, and awesome reliable work... I will definitely recommend.
2/15/2014
Michael P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is my second time at all magic. Both times everyone was helpful and nice.
2/9/2014
Alexander S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quality job in a timely manner. Definitely would recommend to a friend. 4x repeat customer
1/30/2014
, Betty. VERIFIED CUSTOMER
Vehicle Make : Scion
You guys are great. Thank you for all your help!
1/26/2014
Jerriet M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great experience!
Timely and thorough!
Thank you!
1/24/2014
Consuelo Z. VERIFIED CUSTOMER
Vehicle Make : Honda
I just picked my car up a few hours ago, I really don't have an opinion as of yet. Russ was very helpful as was the rest of the staff.
1/22/2014
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I am very upset and highly disappointed on the condition of my car. I received my car back with 115 miles and the passenger corner window seal melted now showing a big gap. I don't understand how this could of happened when the repairs where to be done on the driver side. I don't understand why I have 115 miles added onto my car when I assume the repairs where to be done at the location I drop off the car. I tried contacting all magic after hours, since I picked up my car at 630 but was not able to leave a message due to their voicemail being full. I have now reported this issue to my insurance as they referred me to all magic. I am so upset and very frustrated. I thought my experience was going to be smooth and worry free since the body shop was affiliated with mercury.
1/17/2014
Erasmo G. VERIFIED CUSTOMER
Vehicle Make : Lexus
I trust your work
1/12/2014
Stephanie O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I've taken my car to All Magic 3 times. I will continue to choose All Magic for any repairs needed to my vehicle in the future. The customer service is wonderful and professional. Keep doing a great job. I'm a very happy customer.
1/11/2014
Antonio C. VERIFIED CUSTOMER
Vehicle Make : Honda
Very very good and friendly tanks
12/18/2013
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I was disappointed with the person who was helping me, raffi I believe his name was, I had several in responded to text messages and he said he left after 6 an I understand that but I am sure the messages don't delete at 6. He should hve followed up with me the next business day !! And when I dropped of the car I had asked to have the center console fixed while you had it!!! I asked that day one and every time I asked him if they were able to fix it !!! NO RESPONSE!! You wer supposed to have the car **** week then 2 weeks and then 3 plus weeks !! The least that could have been done was to address my questions regarding the center console !! And instead the day I'm picking the car up he tells me he has to order it and I will have to bring it back in a week!!!!! You had my car for almost a month !!!!!!!! Absolutely not acceptable customer service!!! If I could attach for you all of the unanswered texts I would I got frustrating an down right disrespectful in my opinion
12/13/2013
Iliana B. VERIFIED CUSTOMER
Vehicle Make : BMW
Mike Mastro took care of me and have me good service !
12/11/2013
Hector T. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The repair was done seamlessly and all looks as good as new.