There athe polish is not done correctly and I still see scratches on the car. I am visiting again on Monday and I hope they will fix it n my second visit. Please provide good service to customers.
11/23/2016
Yael F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service from a-z. Keep doing what you guys do the way you do it. Really makes the costumer feel like a king ;)
11/22/2016
Martin D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Very efficient service.
11/22/2016
Royal F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Took 7 weeks to finish it
11/20/2016
Samson C. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent and timely work.
11/19/2016
John P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lina was a very knowledgeable and professional representative. She answered all my questions and was always cheerful. It was a pleasure to deal with her.
11/19/2016
Cindy K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Best experience ever. So professional, amazing communication, perfect repair, beyond friendly service staff. Will be coming back. And Geico was amazing--might be changing insurance.
11/16/2016
Shirley M. VERIFIED CUSTOMER
Vehicle Make : BMW
Took too long.
11/15/2016
Srinivasu D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thank you for taking care of my care
11/14/2016
Tara H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Hello, I found there is a little hole on my bumper that's white where the paint apparently did not dry all the way. As well - my nice new rhinestone screw covers for the license plate were scratched. And the seat cushion I use on the driver's side which I purposely put it in the trunk so other people's rears would not be sitting on it was covered with dirt as well as a pair of pants that were in my trunk. It seems my car was treated carelessly and details were not attended to.
11/14/2016
**** G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The car is not done. They actually match the color of the bumper completely wrong. And we installed one of the fog lights they cracked it and it was quite obvious and they still told us it was done
11/11/2016
**** S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks back to where it was prior to the accident! Thank you Service King!
11/10/2016
John J. VERIFIED CUSTOMER
Vehicle Make : Toyota
My Service Advisor was Todd Paul and from the moment I walked in the door Todd and his team treated me with kindness, respect and dignity. I have never been involved in a car accident before and was honestly nervous to head to the shop and deal with another person's insurance company, repair shop and rental car service. I was also annoyed that because some knucklehead hit me, I had to go through this. But...to my surprise I felt comfortable, at ease, and felt like I was in caring hands the entire time. Todd and his team worked seamlessly together and I left completely relieved! The team followed up via text messages with updates until my car was complete. I was so excited to get my car back! When I arrived for pickup my car had been cleaned (added bonus) and Todd was there to walk me to my car, show me the work that had been done and hand me my keys. Well done!
I work for a retailer known for providing incredible service and putting the customer first. I know great service and the way it can make people feel. Service King gave me this great feeling. Thank you.
Todd Paul - Service Advisor
Mike Stanley - Geico
Jack/John - Enterprise
??? - lady who works at the counter. Amazing!
11/10/2016
Anjali P. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Thank you Todd for working with me to understand the details of the repair and providing your expert advise. Also thank you for fixing one more spot which needed the touch up.
11/10/2016
Brittany G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car in addition to being late was also still broken when I picked it up, and I now have to take it back again. While I understand that repairs are sometimes more complicated than expected, and how something may have been delayed, putting the car back together incorrectly and not double checking everything is just completely unacceptable. If I noticed two things wrong with the car in less than 5 minutes, you did not do a careful enough job verifying that everything was functioning properly.
11/6/2016
Danielle M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was courteous, consistent follow up and my car looked good as new. Thank you!!
11/4/2016
Orlando E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service delivered by great truthful people, highly focused on completely taking care of tour car.
11/2/2016
Naresh C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks for fixing my car. I am really happy with the way service king fixed my car and the way they kept me informed about the status of the repair.
11/1/2016
Dhiraj K. VERIFIED CUSTOMER
Vehicle Make : Acura
Good follow up. Nice work.
10/31/2016
Scott F. VERIFIED CUSTOMER
Vehicle Make : Toyota
My vehicle has still not been completely repaired. I will need to return once a new set of securing brackets has been found for the camper top.