This was my second time having my vehicle repaired at this particular Service King. I came back because the first time was great. The second time it proved that the first wasn't an anomily. Ben did a great job meeting my needs and when I had to get to the airport a day before my car was scheduled to finish, he and his team kicked it into gear and had my car ready. The service here outshines not just other car service businesses but I can't think of a place I've done business with that has been better in recent memory.
7/27/2016
Janelle W. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very impressed with the quality and commitment to my car repair. I feel like you would have done just as good of job if it were your own car. I was very impressed with the continued updates so I knew exactly what point the repair was at. I would most definitely refer anyone who needed car repair to Service King.
7/26/2016
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Found a piece missing out of tail light after wiping down car. Had not driven it after it was dropped off other than to pull it into the garage. The reason it was delivered to me was because it was not fixed properly the first two times I went to pick it up. The tail light may have been missed since most of the damage was on the bumper and lift gate. I do not think it was intentionally missed but it is still not fixed. Although unhappy with sloppy work and lack of attention to detail, and trying to return me a vehicle that was not fixed correctly more than once your service station did end up making things right. Other than the loose end of the twilight it looks good.
7/23/2016
Troy E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Austin was awesome to work with and stayed in contact with timely updates! Thank you for the great service!
7/22/2016
Robert A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Good e-mail comm
7/20/2016
Jacob R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ben Beck gave excellent customer service, and texted me regularly or left voicemails to keep me updated on the progress of my repair.
The work was well done, too!
7/19/2016
Lawrence K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You did a great job repairing our car. It looks good and drives fine. Thank you
7/17/2016
Marissa O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I've never been in any kind of accident and have never had to deal with repairs. I was imagining it was going to be a hassle or stressful but it absolutely wasn't! You were quick (you were able to get her done before I was ready to get her!), efficient, and informative from start to finish - on top of being incredibly friendly. Got my car back looking prettier than before my scuffle with the cement barrier - I appreciate that she was cleaned inside and out before repairs even began, it was an unexpected extra detail! Thank you for making this such an easy experience, I'm so glad I chose you guys!
7/12/2016
Josue V. VERIFIED CUSTOMER
Vehicle Make : Mercury
I really like the fast service you guys have to me. Plus, I liked how I got updates through text messages about my vehicle.
7/12/2016
Cierra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome service, great customer service
7/9/2016
Delshad T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything looks good
7/6/2016
Sue A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ben gave me amazing service, from the original estimate that he provided for me to the repair service. I will recommend Service King in Kent WA. to others needing service.
7/1/2016
Corazon R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I love it I will recommend your shop to all my friend! I give 10
7/1/2016
Matthew F. VERIFIED CUSTOMER
Vehicle Make : Ford
The fuel door is a little off but overall a fantastic job! Thank you!
6/30/2016
Barbara N. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was great!
6/29/2016
Latisha M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Got the job done fast. Very kind! Gave me great advice!!
6/25/2016
Julia P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service.
6/24/2016
Derek P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job with my car and I'm a very picky and attention to detail person.
6/18/2016
Christina C. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome job guys it looks beautiful! Friendly customer service
6/18/2016
Lynn S. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the regular updates and communication from Austin. Everyone, Austin, Ben and the desk staff created a comfortable and efficient environment.