I had a great experience. My car looks better than it did before it was damaged. Don and Ashley were terrific and I couldn't be happier!!
8/12/2015
Haydon R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was happy with the service on my last vehicle and that was why I used service king for this vehicle.
8/12/2015
Trisha G. VERIFIED CUSTOMER
Vehicle Make : Ford
Upon arriving to drop my car of the gal at the front desk neglected to acknowledge me and immediately started talking to my boyfriend. Putting two pieces of paper in front of me asking if my phone number was correct, to write my email and I would need to just sign some places, not directing me to where to sign or bothering to tell me what I was signing. It's a small world and people more often then not know each other from school or work but when you have a job to preform and blatantly ignore the client there's absolutely no excuse. I was dropping off my car not his. Within hours of dropping my car off I receive a text message saying we like to get 10's from an out of area phone number, come to find out it was Service Kings. I hadn't even picked my car back up and I'm being asked to give 10's.... I was asked via a text multiple times to take this survey and provide 10's when I first hadn't even had my car returned and then after I had my car returned I didn't even receive a survey until yesterday.
8/11/2015
Miramar D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Liked getting work completed and having contact in the form of update txt messages throughout the repair! Great job guys and great customer service!
8/9/2015
Lee F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Because of a trip we had already made reservations for, we needed our car back before the weekend started. Cary sent an update every morning to let us know their progress. It was a relief to know that there were no surprises and were on schedule all week. Thanks Cary.
Lee F
8/8/2015
Diane F. VERIFIED CUSTOMER
Vehicle Make : Mazda
The Service King team was fantastic! I was barely inconvenienced. The staff was friendly and efficient. I worked with Don who was fabulous. He was welcoming and available for questions. I received regular texts to keep me informed of my car's progress. It only took two days to repair! It was also convenient to have the car rental in the same building, just a few steps away. I would HIGHLY recommend Service King!
8/8/2015
Susan D. VERIFIED CUSTOMER
Vehicle Make : Honda
Professional and good workmanship. They were also efficient, being able to finish the job before the estimated completion date. The customer service exceeded my expectations, they were respectful at all levels of service. They kept me updated via text message on the progress of the car repair. I like that they use smart phone technology to keep their customers posted. I will recommend them to my family and friends.
8/8/2015
Rodney H. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied
8/8/2015
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great attention and service!
8/7/2015
Emily B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Cary and his team were fantastic! The service was fast and efficient and I really appreciated how great everyone was. The text updates were an excellent touch. I will definitely reccomend Service King, Bothell to anyone who needs repair work done to their car.
8/6/2015
Catherine L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Mike and Cary were absolutely the best! If I ever need repair work done again, I will be back at Service King 100%!
8/4/2015
Ariv A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service and very responsive and helpful to all my questions.
8/2/2015
Mahdi H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job and great customer service!
8/2/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Nissan
At first I was a little **** after calling Service King to set up my initial appointnent. I sat on hold with what I could tell was a national chain for over 15 minutes when I was finally connected to a snippy lady who set up my appointment with Don Witcher at the Mill Creek, WA store. From there, I had nothing but a wonderful experience. From the help and friendly reception I received at the front desk to Don's very competent dealings with my car and extremely friendly demeanor. My Nissan Rogue was done in less than 24 hours and I am so happy with the job that was done. Thank you Service King team! We will tell our friends about the Mill Creek Store! :)
8/2/2015
Stephanie P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thank you for cleaning the inside and outside of my car. That was nice to see when I went to pick it up today.
8/2/2015
Hanh N. VERIFIED CUSTOMER
Vehicle Make : Honda
I am completed happy with the repair. The staff was helpful and caring.
8/1/2015
Emily W. VERIFIED CUSTOMER
Vehicle Make : Nissan
They worked hard to get the work completed and it looks like new. They even washed it. Thanks!
8/1/2015
Sileshi F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional and good hearted customer service by Donald whitcher although the price for repair looks somewhat expensive.
8/1/2015
Kerry B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for keeping us so well informed along the repair process. We really appreciate it.
8/1/2015
Chad E. VERIFIED CUSTOMER
Vehicle Make : Mercury
You guys do great work And the customer service is perfect. I really love the text updates!