Robert Ramos is outstanding! The ladies up front are also friendly and excel in customer service. First class!
7/6/2019
Juan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Paint run on door
Paint dust inside the car door
The new paint is a different white then the old one .
Scrached in new paint
7/6/2019
Jeff M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Best service ever!!
7/3/2019
Reino G. VERIFIED CUSTOMER
Vehicle Make : Acura
After picking up the car and driving off, I noticed that the warning messages weren't cleared out (such as warning lights, transmission issues, etc) on the navigational system. I had to turn around and have someone take look and had to wait in the shop for about 40 minutes. The tech was able to clear the messages but they advised that I will have to take it to the dealership if the messages returns as it needs a specific code to clear it out. When I finally got home. I examined the repair workmanship and noticed an obvious crack (or what looks like a crack on the driver left side bumper by the tire. It looks like someone either messed up the bumper when installing it and just painted over it. I'm trying to ignore it but I can't as it's too obvious. I'm beginning to question if the bumper is even up to safety standards with this 2 inch-ish crack. I'd like it hold you to your satisfaction guarantee and get this fixed. I'm available to drop off the car tomorrow. Please confirm when I can drop it off for repair. Thanks.
7/1/2019
Jenna B. VERIFIED CUSTOMER
Vehicle Make : Jeep
I found a white paint smear on the hood of my black car.
6/30/2019
Annie L. VERIFIED CUSTOMER
Vehicle Make : Tesla
You replaced the driver side door and fender on our Tesla model 3 but the door is still very sticky. We have to put a lot of pressure to close the door. I don’t think you did it correctly. Please repair again. Thank you!
6/30/2019
Estrellita S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Robert was great kept me updated everyday of the progress of my cars repair !
6/29/2019
Ravi G. VERIFIED CUSTOMER
Vehicle Make : Honda
The interior of the car is not cleaned and there are paint stains on the inside of the car.
Also, it smells so much inside. It isn’t going away even after several hours.
6/28/2019
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : BMW
Amazing service- one of the best I have experienced!
6/27/2019
Christina R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Having the car cleaned inside and outside washed and waxed, was a very nice surprise. Very pleased with the repair work.
6/26/2019
Brian F. VERIFIED CUSTOMER
Vehicle Make : Kia
You did even better than I expected...thanks!
6/25/2019
Jami S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Super quick service. Second time using service king. Always upfront with the repairs that needed and if something unexpected comes up I receive a call first to discuss the issue.
6/22/2019
Terry O. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome service.
Car looks like new.
6/22/2019
Frankdawn M. VERIFIED CUSTOMER
Vehicle Make : Ford
Oria at Mill Creek Service King kept me updated through the whole process and made sure I was satisfied completely when I picked it up today. We were given an initial completion day of 6/28 and were very pleased it was completed a week ahead of that.
6/22/2019
Penelope L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service since the very beginning! My car looks better than ever, thank you!
6/20/2019
Lacey B. VERIFIED CUSTOMER
Vehicle Make : Honda
I was pleasantly surprised at how quickly the repairs took place, the great communication and how friendly each staff member I encountered was. Highly recommend!
6/20/2019
Hualyi L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
It is a great experience with service king. Big shout out to Robert! He keep me updated about my car all the time. Everything is more than I expected! A big thank you!!!
6/19/2019
Claudia U. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great customer service! The consistent updates and text messages saved me time from calling and checking in on the status of my vehicle!
Thank you!
6/18/2019
Latescha T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have no complaints; they did an awesome job and I look forward to doing business with them in the future!:)
6/15/2019
Julia G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great service. Vehicle was by expected deadline & I was updated on a status of my vehicle frequently.