It felt a little weird to take my car and leave a rental car without getting any paperwork or signing anything. Just didn’t feel complete. Car looks great and I am happy with it.
1/20/2018
James M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Quality looks good, I was kept informed while parts arrived, and pricing was as promised.
1/17/2018
Paul J. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Thank you for your prompt attention and communication.
1/6/2018
Abdi E. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent work. I would like to express my deepest appreciation for the Newcadtle General Manager, Mr. Philip Christensen. His professionalism, attitude, helpfulness, and Technical knowledge made us to trust Service King and continue to recommend this shop to our friends. Thanks again. Keep up the excellent work.
12/27/2017
Julianne M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Diana Romero was very efficient and dealt with all my concerns. She is very good at her job.
12/22/2017
Zack S. VERIFIED CUSTOMER
Vehicle Make : Lexus
We got our car back sooner than expected and It
looks great.
12/8/2017
Frankie M. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service and I appreciate you getting my car back a week ahead of schedule. Your staff is also great thank you.
12/8/2017
Wyn T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Super job,great customer service...!
12/2/2017
Amy C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you. ????
12/2/2017
Eric L. VERIFIED CUSTOMER
Vehicle Make : GMC
When I dropped the car off, I asked for the right side door seal to be replaced, it was torn from use. Diana made note of it. When I picked up the car she had forgotten to have it done.
After bring the car home, I realized that the rear of the car had not been cleaned and still was full of body shop dust. I had to take the car back and ask that they finish cleaning it.
The next day, after looking at the car in the daylight. I have realized that the right front fender is not aligned correctly and is about an ****/8 inch gap more versus the factory gap between fender and hood. I’ll be bringing the car back to discuss.
11/23/2017
Jenny M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Philip was very nice and gave us a very good services.
11/22/2017
**** C. VERIFIED CUSTOMER
Vehicle Make : Acura
Professional, thoughtful, good communicators. On time and budget. What more could you want?
11/22/2017
Wendy R. VERIFIED CUSTOMER
Vehicle Make : Kia
I am thrilled to have my car back. But I would have appreciated a heads up that fixing the electrical system caused the clock to be wrong and my radio station presents to vanish. At first I thought "Why did they change all of my radio stations but then I realized that it was probably a function of the repairs. But a warning would have been nice. Still, the car is in great shape and I am delighted to have it back, and a whole day early, too!
11/17/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Friendly & efficient staff/ team
11/13/2017
Dawn O. VERIFIED CUSTOMER
Vehicle Make : Honda
Made the whole process pain free!
11/11/2017
Bing K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good service. Job done on time.
11/5/2017
Ji C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Kind and perfect repair
11/3/2017
Vivian G. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and well run.
11/3/2017
Peter K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took nearly two weeks for an appointment then took nearly two months to get car back for a simple bumper repair. To make things worse the air conditioning was broken upon pick up and it was working before. I have to bring the car back in to be fixed next week
10/28/2017
Wilton R. VERIFIED CUSTOMER
Vehicle Make : Lexus
We appreciate the regular text updates and timely completion of the repair.