Friendly people, everyday they let me know the progress of my car. They did a wonderful job!
10/23/2016
Leah U. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm satisfied with the outcome of the repair that was done to my car, but I am not satisfied with the delayed and often lack of communication about my car.
My car was towed to the West Seattle location Wednesday evening and I had to call Thursday afternoon to make sure it arrived safely.
Then I was told I would not know about any of the damages until the following Monday.
I received the estimate the following Wednesday, and the completion date the following Monday saying my car would be done on Monday, October 17.
I received updates on my car throughout the repair, and a text saying it would be done by the 17th and that I would be contacted if there are any delays.
Monday the 17th came along and I did NOT hear anything from anyone at Service King. Again, I am the one who had to contact them on Tuesday the 18th about my car.
It is for the reasons listed above that I am not completely satisfied with my experience.
Please DO NOT contact me further. Thank you.
10/21/2016
Sina E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love this place. Awesome customer service and repair!
10/19/2016
Ariel V. VERIFIED CUSTOMER
Vehicle Make : Subaru
A job well done, expeditiously and with courtesy.
10/19/2016
Amy M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job! Thanks!
10/8/2016
Robert E. VERIFIED CUSTOMER
Vehicle Make : Kia
I really appreciate it appreciated the welcome that I got coming in the door everything that I need it was right there. My car was wished away and and a great job was done the person that I spoke with at first I thought really knew her stuff had the paperwork ready and things went just smooth I was really taken by the good job I will always come to you have my car repaired thank you
10/6/2016
Michele D. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Samantha was a great communicator. She was professional, efficient, and pleasant. The repair was excellent. One of the crew shook my hand and thanked us which was so respectful. Overall, a very positive experience, Totally up to our hopes.
10/5/2016
Kathleen U. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was helpful and did a great job with my car. Thank you
10/5/2016
Brian F. VERIFIED CUSTOMER
Vehicle Make : Honda
5 star front desk attendant....sorry, forgot her name.
Quality work on the car too.
9/30/2016
Susana N. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was one of the smoothest experience I've had with a body shop
9/30/2016
Britta L. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was great! Friendly, I felt safe, they were fast and professional
9/29/2016
Sara M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Samantha at service king west Seattle was incredibly helpful and always had a positive attitude. I enjoyed working with her.
9/29/2016
Lynley B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very competent and customer centric service. Frequent text updates reassured me that repairs were in progress. Samantha is terrific.
I would recommend Wesr Seattle Service King without reservation.
9/27/2016
Keith O. VERIFIED CUSTOMER
Vehicle Make : Toyota
Did a good job and were courteous and professional.
9/27/2016
Nicholas T. VERIFIED CUSTOMER
Vehicle Make : Ford
A-one service... Awesome
9/21/2016
Michael F. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent staff
Very well taken care of
Will recommend to others
9/21/2016
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent experience. Samantha was amazing throughout the whole experience. She is a gem and an asset to Service King. Chris was great too in getting me in so quickly. All very much appreciated!
9/16/2016
Bill S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
We appreciate the great communication your company had!
9/14/2016
Shannon C. VERIFIED CUSTOMER
Vehicle Make : Subaru
I am happy with the repair. Excel service and communication.