Have nothing to complain. The staffs are so friendly and helpful. The repair was also done very efficiently. Also submitted a positive review on yelp.
10/5/2017
Ralph R. VERIFIED CUSTOMER
Vehicle Make : BMW
Warrren is great and the service rep Rory was very helpful. Thank you for your care of our bimmer.
9/30/2017
Michelle R. VERIFIED CUSTOMER
Vehicle Make : Honda
We were told in a rude voice mail, to get our vehicle off the lot 2 days after it was towed there. We had to drive over there to see what was going on, and come to find out they had our car mixed up with another person.
We were told our car was in detailing the day before we got it, and when we got it there was grease on all sides of the outside of the car and on the inside door panel of the passenger side. If it was in detailing for 2 days then we would have thought that it would have been clean.
9/30/2017
Mary D. VERIFIED CUSTOMER
Vehicle Make : Kia
Quick, friendly, and good work
9/29/2017
April S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have never been so satisfied with any car repair I have had completed. Rory was prompt in all communication and even was able to get my car done in less time than initially estimated after hearing I would be unable to get a rental and that bussing to work would take me 4-5 hours total each day. Additionally, the receptionist was incredibly warm and helpful. The kind of service I recieved is hard to find in today's world and has definitely earned my return service should I ever need it again and my referral if I know anyone who needs car work done.
9/28/2017
Geoffrey G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Another great repair. Wonderful staff and constant updating.
9/28/2017
Jiangang S. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys forgot to do the aimming for my lane watch after changing my right mirror. I have to go to your center again
9/26/2017
Tamami K. VERIFIED CUSTOMER
Vehicle Make : Scion
The remote got lost. It was attached to the main key. I noticed when I got the key back on Friday. I asked the people at the Bellevue store to find it. But they didn't find it. I want my remote back. Please find it.
Thank you.
Tamami K
9/23/2017
Venkat R. VERIFIED CUSTOMER
Vehicle Make : BMW
Jason at Service King @ Bellevue provided excellent customer service and follow up. Great Job, Jason !!!
9/23/2017
Qiang Y. VERIFIED CUSTOMER
Vehicle Make : Mercedes
They always continue updating with me for my vehicle. Thank you so much !
9/23/2017
Mohamed B. VERIFIED CUSTOMER
Vehicle Make : Acura
The team did whatever it required to do a complete and quality job and repairs, regardless of the redtape and approval of insurance. Even though the work done ended up to more than the intial estimate, yet it did not delay the estimated repair time by more than 2 days.
9/21/2017
Scott D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Lena & Corsica were great about communicating with me & keeping me up to date & in the loop.
9/21/2017
Zheng C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Fast with good service
9/20/2017
Leslie T. VERIFIED CUSTOMER
Vehicle Make : Toyota
wonderful service from clark. he is top notch!
9/16/2017
Yang L. VERIFIED CUSTOMER
Vehicle Make : Audi
The repair time estimate was two weeks and it was too long comparing to an earlier quote at another shop. I'm paying for rental car out of pocket. So I called in and asked if it could be completed sooner. Clark actually managed to finish it only in one week. I appreciate the effort, and understand the shop is busy. But the fact that it was first estimated for two weeks and I can't get out of it(because it was through Geico express) was a frustration. The repair job is great, Clark is helpful.
9/16/2017
Saige F. VERIFIED CUSTOMER
Vehicle Make : Ford
10/10
9/16/2017
Deborah D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
This was absolutely the BEST service experience I have ever had with an auto repair shop! I was also so appreciative of the text communication of the stages of repair - and the pick up date turned out to be 6 days earlier than they originally predicted! On top of that the ultimate outcome of the repair was amazing! I am so glad that Geico steered me to this wonderful and exceptional repair shop!
9/16/2017
Susan S. VERIFIED CUSTOMER
Vehicle Make : Tesla
Tesla repair took way too long. Getting the parts faster needs to happen. Also on your end, speedier estimate of damage would get the parts ordered faster. I do appreciate the text communication from Clark
9/9/2017
Robin F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Service King was able to get my vehicle repairs completed in two days. Appreciate the efficient speedy repairs, thanks!
9/3/2017
Michal P. VERIFIED CUSTOMER
Vehicle Make : BMW
Horrible experience. I was told that my car could be repaired at the BELLEVUE location at high priority as it was not driveable. So I had it towed there. But then the manager on site called me that they are too busy and won't be able to start for 3 weeks. So I had to get my car towed to another shop.