My vehicle had been returned to me with damage to it not caused by the collision.
12/20/2017
Gwen N. VERIFIED CUSTOMER
Vehicle Make : Toyota
I cannot say enough good thingas about the work andl the speedy service. Communication was outstanding with leveraging texts and email to link to s÷e the workk. Outstanding
12/19/2017
Baoxia G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Pretty good! Fast service.
12/19/2017
Marianna H. VERIFIED CUSTOMER
Vehicle Make : Subaru
My service team was absolutely fantastic! They kept me up to date and even fixed my car way ahead of schedule. They were friendly helpful and efficient. I’ve already referred a friend there for her car service.
12/19/2017
Fang W. VERIFIED CUSTOMER
Vehicle Make : Nissan
From check in to check out, everyone was efficient and helpful. Also appreciate all the timely updates through phone and text.
12/19/2017
Eric P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Did not communicate with me and assumed prior damage. Unwilling to recify. T koi
12/18/2017
Daniel N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The Bellevue location is an example of great team work. They were able to provide excellent customer service ; which made this visit seamless.
12/16/2017
Erica M. VERIFIED CUSTOMER
Vehicle Make : Subaru
They did a really good job at getting my car done sooner than planned , which I really appreciated!
12/15/2017
Mohammad K. VERIFIED CUSTOMER
Vehicle Make : Tesla
They could not fix my Tesla, had to send to another shop for repaira
12/15/2017
Parkash Kumar. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job neatly done and outstanding!
12/14/2017
Alex Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was great and fast. Great job from estimate to the completion. Great front office person.
12/12/2017
Alan H. VERIFIED CUSTOMER
Vehicle Make : BMW
Check-in was good, the repair itself is very good. Pick-up was not. I received a call from the manager on Friday afternoon that my car would be ready by 5:30 PM; I also received a text as well indicating my car was ready. I called the manager back, and asked if I can pick up on Saturday and he indicated no problem. I arrived mid-morning on Saturday, and the one person who was working was overwhelmed with over customers. My car was also not ready - it still needed to be cleaned, which was accomplished by the seemingly only employee working that morning. It added about an hour and a half to just picking up the car.
12/10/2017
Oksama G. VERIFIED CUSTOMER
Vehicle Make : Mazda
QA could have been better, but overall this was a good service and experience.
12/9/2017
Sankalp S. VERIFIED CUSTOMER
Vehicle Make : Honda
Aurora, Clark and Derrick were very quick and eager to help!
12/7/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : GMC
Did not communicate or even call me back. I was treated horrid. Opposite of last experience.
12/7/2017
Karen R. VERIFIED CUSTOMER
Vehicle Make : Tesla
They did a beautiful repair job. The car was spotless inside and out when I picked it up. They answered all my questions and quickly repaired the car. Although I hope I never need bodywork on my car again, I will definitely use Service King in the future, if needed.
12/3/2017
Casey C. VERIFIED CUSTOMER
Vehicle Make : Lexus
On time and well informed
12/3/2017
Matthew W. VERIFIED CUSTOMER
Vehicle Make : BMW
It’s too long to give you feedback but the gentleman that delivered my car knows my feedback
I feel Service Kiing call center and your locations is the main disconnect
12/2/2017
Anthony S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was really great! Thanks for making it hassle free.
12/1/2017
Lynne T. VERIFIED CUSTOMER
Vehicle Make : Honda
Though there was some confusion over the initial estimate, the staff worked very hard to clarify the work details.
Once the car was dropped off at the scheduled service time the work went very quickly and with excellent, daily texting on the car's status. The staff was uniformly helpful--especially Aurora at the front desk and Terrance the service manager. The $1700+ job was beautifully done and Terrance's estimate and what to expect was right on. There was a possibility of extra charges depending on what was found after work began. But none of the potential charges were assessed--an indication to me of their integrity.