Car was in great condition. Service was done as expected and on time.
7/21/2018
Harold H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I spoke with four people — the receptionist was very nice, Brian set everything up, Tyler pushed the repair through, and the manager offered some timely advice when I picked it up. It was even done 3 days early!
Great experience. Thank you!
7/21/2018
Jeff W. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people working for you
7/20/2018
Daniel P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service and staff. Well done on a great operation.
7/19/2018
Abneyandrew D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Service and Troy was great. He was very professional and very kind. I truly enjoyed working with him.
There was a lady who had has the same job title as Troy. But was not as professional. Could hear her cursing and complaining about her job while in the lobby at both of my visits.
7/17/2018
Curtis C. VERIFIED CUSTOMER
Vehicle Make : Porsche
Letters on bumper of car are not properly spaced. Text message update system provides inaccurate information about status of car.
7/13/2018
Nicky S. VERIFIED CUSTOMER
Vehicle Make : Honda
My car is look very nice like a new car thank you service king
7/13/2018
Charlie W. VERIFIED CUSTOMER
Vehicle Make : Tesla
The workmanship was great but the communication was a bit erratic.
6/26/2018
Candace M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Everyone was very polite and helpful. They made a bad experience because of the accident turn into a pleasant one.
6/21/2018
Alexander B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Special Thanks to Troy
6/12/2018
Abhishek R. VERIFIED CUSTOMER
Vehicle Make : Honda
The service was really really good and I'm impressed! Job well done!
6/9/2018
John F. VERIFIED CUSTOMER
Vehicle Make : Kia
Team was very helpful and friendly
6/9/2018
Aditya N. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair was done very fast
6/8/2018
Danillesteve C. VERIFIED CUSTOMER
Vehicle Make : Subaru
The service was quick and the employees were patient with me
6/8/2018
**** F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I had two precious wonderful experiences. Now I had the worse I could imagine. It is actually hard to believe I left the car with the same company. When I went to pick up the car the mirror was not fixed and not only that, but it completely popped off. I ended up having to pay for a rental for a few more days because of their incompetence.
6/7/2018
Sean F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very professional, knowledgeable and friendly staff focused on making my experience easy and painless. Extremely satisfied with the work performed and how quickly it was completed. I will definitely recommend Service King.
6/7/2018
Jose F. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job more than I expected
6/5/2018
Mirin M. VERIFIED CUSTOMER
Vehicle Make : Tesla
I understand that being one of the few tesla shops around and the lack of support from Tesla makes it difficult to operate smoothly but it is apparent that there was multiple oversights that prolonged the timeframe that were avoidable.
My car sat for months without any work being performed while waiting for parts, I had multiple discussions with the person managing the job discussing bringing to the mechanic to figure out mechanically what was wrong so parts could get ordered. This did not happen and instead no one even addressed it until after I received a phone call saying it was going to wheels and wash. This added another month. Second oversight was just attention to detail, my window was pitted and scratched where the side mirror was slammed into the window from the impact. Someone must of scraped the glass off of the window but never addressed the damage.
Again I understand that Tesla does not make it easy, but there were a few avoidable mistakes that could of saved me a long time waiting. That said the rest of the repairs look like they were done well and the car is driving smoothly now. Hope this helps.
6/3/2018
Herbert P. VERIFIED CUSTOMER
Vehicle Make : Tesla
The repair looks great. Thanks for the great communication during the entire process. Thanks for being honest - overall this was a great experience and I would highly recommend Service King based on this experience.
6/3/2018
Skylar L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was good, staff was kind and my car looks like nothing happened in the first place pretty satisfied with service.