Ben Beck was professional and kept me inform every step of the way. I would definitely recommend this shop to others.
1/11/2017
Michael D. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work as usual. It took a month to the day, tbe only thing that could have been better is the repair time but i dont think that was under your control as parts had to be ordered and the holidays delayed things.
1/7/2017
Carrie F. VERIFIED CUSTOMER
Vehicle Make : Kia
Service was great. Chris made sure we were satisfied before we left.
Thank you.
1/7/2017
**** K. VERIFIED CUSTOMER
Vehicle Make : Ford
Poor communication and an item not repaired. I called this morn about an hour after picking up my car and no one has called me back. This whole experience has been negative. The receptionist is very pleasant.
1/7/2017
****K. VERIFIED CUSTOMER
Vehicle Make : Acura
Ben Beck was my advisor. He was outstanding to work with. He kept me informed all along the way, answered all my questions and was a pleasure to work with. I'm a faithful patron of what was Thoroughbred Auto and will remain with Service King because of the excellent work performed and the professionalism of you staff. Thank you all and Happy New Year!!!
12/31/2016
Crystle P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Friendly. Appreciated regular texts on status
12/29/2016
Tanya S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The text message said I was going to have my car ready until the 30th. I was originally told a week so was confused on the text but then was happy to hear it was ready on the 23rd.
Everyone was a pleasure to work with and was nice being able to get a rental car without any hassle. I will definitely recommend service king to anyone.
12/24/2016
Milagros N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keep up the good job!
12/21/2016
Michelle K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service was great. Liked getting updates. Cat looks great.
12/18/2016
Jessica N. VERIFIED CUSTOMER
Vehicle Make : Honda
I appreciate the text updates. The estimated time done was accurate. And the entire team was very professional.
12/16/2016
Michelle W. VERIFIED CUSTOMER
Vehicle Make : Dodge
My rep Chris was polite and friendly. He took my calls and helped me throughout my repair. I am a repeat customer, and will come back aging if I ever have to.
12/12/2016
Josefa E. VERIFIED CUSTOMER
Vehicle Make : Honda
It was great, loved the constant update and the quickness! Thank you!!car looks great.
12/9/2016
James B. VERIFIED CUSTOMER
Vehicle Make : Kia
Very good service. Ben kept me informed of progress and everything looks good.
12/9/2016
Ellard T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris and team were phenomenal
12/2/2016
Randy N. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Off to a very rocky start, didn't get better as time went on. They did make it right in the end. Car repair was good.
11/30/2016
Joanna A. VERIFIED CUSTOMER
Vehicle Make : Audi
Everything was great. Everyone was friendly. I loved the update txt messages
Letting me know how my car was doing. Chris the estimator was very professional and helpful he really made me trust Service king and I felt confident and at peace leaving my precious Audi with you guys. Great job with everything I am truly pleased as a customer.
11/26/2016
Stephanie E. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I live in Seattle and bring my car to your south auburn location because of the service I receive from Nick Butchart and Chris. Anytime something happens to my car I take it to Nick, his work is always perfect and quick. When I drop it off there I know my car is safe with him. The Cadillac pearl white is hard to match and you can't even tell my car had work done. My car has been hit twice this year due to someone else's fault and both times Chris has helped me work with the other persons insurance seemlessly, and both times Nick has made it perfect. I come from a family of six, and Nick is the only one we let work on our cars. You guys always go above and beyond expectations, Chris and Nick are both friendly and professional and it's really appreciated.
11/24/2016
Feuy S. VERIFIED CUSTOMER
Vehicle Make : Lexus
N/a
11/24/2016
Jacy N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Your team went above and beyond in repairing my car. Thank you so much!
11/22/2016
Paul J. VERIFIED CUSTOMER
Vehicle Make : GMC
Christopher was exceptional in his customer service !