I had a misunderstanding such that I thought the left headlight was going to be buffed out since it wasn’t damaged in the accident. Further, the Toyota insignia on the grill was missing from the accident… And pictures were taken… I also thought that piece was going to be included
1/14/2018
Ronald F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service was outstanding. I am very happy I chose them to repair my vehicle.
1/7/2018
Bruce A. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks, the bumper looks good
1/6/2018
Jared M. VERIFIED CUSTOMER
Vehicle Make : Acura
Amazing job guys. I was impressed with every step of the process. Great communication and workmanship. Thanks!
1/5/2018
Aleksandr P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job was done great, clean and fast. I expected for my car to be held for more than two weeks. And I got it back in a week. Great job. It's a thumbs up from me.
1/5/2018
Melissa W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
James was great about keeping me informed throughout the process
12/30/2017
Rick H. VERIFIED CUSTOMER
Vehicle Make : BMW
First I would like say is that every member of your service that we met were friendly, knowledgeable, and helpful. Ben was an excellent person to work with. The repair was excellent and completed on schedule. The BMW was also clean inside and out, looked great. Extremely pleased.
12/28/2017
Skyler S. VERIFIED CUSTOMER
Vehicle Make : Ford
James was very professional and absolutely wonderful all around.
12/28/2017
****C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service terrible. Listening to customer concern terrible. Being a shill for insurance company will save you 15% or more.
12/25/2017
Roger C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I like that I received text updates on the repair status. Staff was friendly and very helpful.
12/23/2017
Andrew K. VERIFIED CUSTOMER
Vehicle Make : Honda
Service King did an outstanding job for me in keeping me informed and on the work that they did with my car thank you very much.
James is a credit to the company.
12/23/2017
Stephanie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked receiving the text messages that kept me up to date, and was surprised that I received my car back 5 days earlier than anticipated.
12/22/2017
Steve M. VERIFIED CUSTOMER
Vehicle Make : BMW
Always had exceptionally service and repair at Service King
12/22/2017
Patria B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good quality work and fast
12/21/2017
Brett C. VERIFIED CUSTOMER
Vehicle Make : Toyota
This was the worse experience with a collision center in my entire life.
The employees at your Auburn store should be reprimanded for their customer service skills. The Hispanic manager who released my car to me on Saturday 12/16/17 @ 11:30am should be fired ASAP.
12/17/2017
Demetre P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I have no wind gard on my front bumper. My left front wheel is looks bad. My hood has scratches by the front lever that where not there. my car had mud all over it in side. People where in my car doing good knows what.
12/16/2017
David K. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service!!!
12/16/2017
Leonard L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent service,repair quality and nice people too!
12/15/2017
Nora K. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King did a great job on repairing my car. They kept me informed threw the whole process. They went above and beyond to get the job done right. Thank you