Automatic text message updates did not line up with reality. They told me the van would be complete 8/3, until the day it was time to pick up the car. Makes it difficult to plan a pickup. Work was great and of good quality.
7/30/2015
Ella B. VERIFIED CUSTOMER
Vehicle Make : Nissan
When I arrived to get my car I was floored by the customer service I recieved from the receptionist. She didn't display professional behavior.She appeared frustrated with my questions and and responded rudely. She mistakingly requested two different payment amounts and wasn't apologetic. Overall I was very dissatisfied with the service provided.
7/25/2015
James W. VERIFIED CUSTOMER
Vehicle Make : GMC
The service I recieved was great. Jim Roberson took excellent care of me and my truck. I really appreciated the daily text updates. Thanks again.
7/25/2015
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciate EVERYTHING those guys did! I give the ENTIRE staff a 10!
7/22/2015
William V. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Outstanding assistance and attention to details at every step. Michael Winston and the helpful attitudes of other staff members is very appreciated. The repair work was excellent. The updating texts helped me plan my schedule and the work was done promptly. Thank for the good job. Bill Vaughan
7/16/2015
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone who help me from the time I got there from the time the work was completed, was AWESOME. From the receptionist to the wash guy, thank you! The work was flawless,5 star customer service! I love Service King! Keep up the excellent work!
Sincerely,
Adrian B. HILL
7/9/2015
Billie C. VERIFIED CUSTOMER
Vehicle Make : Ford
If I ever have another occasion to need repairs I will be back to Service King! ! I was more than satisfied!
7/8/2015
Lenora P. VERIFIED CUSTOMER
Vehicle Make : Buick
The service was completed in a shorter time period than expected.
6/28/2015
Erik N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joe is First Class in all aspects. He clearly communicated expectations, kept me updated and made the repairs to my satisfaction with on-time delivery. Thank you!
6/19/2015
Joyce B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Repairs were done within the timeframe I was told to expect. The repair appears to be done to perfection. The staff was very courteous.
6/12/2015
Eric D. VERIFIED CUSTOMER
Vehicle Make : Nissan
I enjoyed the professionalism and diligence by Joe Sebro. He made me not feel welcomed, but kept in close contact of my car repairs. He showed excellent customer service and knew what all would be done in repairing my vehicle. Lastly, he followed through with a warrenty and instructions to ensure my vehicle will remain supreme. I will be recommending service king to others and refer them to Joe Sebro.
6/11/2015
Larry C. VERIFIED CUSTOMER
Vehicle Make : Range Rover
Repair finished quickly. Staff was very friendly. Pretty happy.
6/9/2015
Jennie H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I was kept informed of all action. The service was wonderful and I will recommend them highly.
6/9/2015
Joe M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Up front folks - easy to deal with.
6/5/2015
Shannon F. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike Winston was great to deal with. He kept me posted about the progress every day and got the job done ahead of schedule. Joe the technician that he had working on my vehicle did a fantastic job. I'm not sure who painted the vehicle but they not only matched the color but the orange peal of the clear coat even matches the factory paint. You can't tell that it was ever in an accident. The vehicle looks and drives great.
5/22/2015
Shannon F. VERIFIED CUSTOMER
Vehicle Make : Ford
Mike was great to deal with as an appraiser. He called every day and kept me posted on the progress.
5/22/2015
**** B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Me Roberson was very attentive and the texts kept me informed. Repair looks good.
5/14/2015
George A. VERIFIED CUSTOMER
Vehicle Make : Ford
The USAA rep for the Service King I went to in Ridgeland, Ma made the process so simple and kept me informed along the way. He was very professional and knowledgeable!
5/13/2015
Charles G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with Mike and his professionalism. I will recommend service king to family and friends
5/13/2015
Wendy J. VERIFIED CUSTOMER
Vehicle Make : Acura
Mike was great but they missed a spot on the paint and so I had to go back and they didn't bake it and it bubbled up so after I had come back bc you don't accept cash I had to go all the way downtown to bank to get s cashiers check then it still wasn't ready I have another car that needs fixing and there is no way I will ever come back or recommend you to anyone I work at a Fire Department on the Ambulance and work 24 & 36 hour shifts and have lost too much needed sleep dealing with all this so no you won't repair my new car