Great service from Jason and the team at service king
12/14/2019
David S. VERIFIED CUSTOMER
Vehicle Make : GMC
The work that was performed on my truck was excellent. Also, I really appreciate how well my truck was cleaned up inside and out. The problem I encountered was it took 2 ****/2 weeks to merely replace a bumper and the trim beneath the bumper, which is merely (2) pieces to take off and put new on. Seems excessive on the time it took. Next, the communication was absolutely the worst. Left messages, never got call backs and would have to stop by shop for accurate update.
12/14/2019
Jacob P. VERIFIED CUSTOMER
Vehicle Make : GMC
Great job!
12/11/2019
James L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Overall I'm satisfied with the job done but there's one issue with the driver side door when closed it's not snuggly fitted. I can still hear the outside air gaping in through the top of the door frame.
12/6/2019
Jacob V. VERIFIED CUSTOMER
Vehicle Make : Ford
Service King is the picture of professionalism coupled with outstanding customer service.
12/5/2019
Ivory D. VERIFIED CUSTOMER
Vehicle Make : Buick
Brian Caston is the Service Advisor who waited on me. He is excellent, very thorough and detailed. The body work performed by Service King is outstanding.
11/30/2019
Crystal A. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you so much Brian for everything. Thanks to you and your awesome customer service for making this process seamless. You are greatly appreciated and enjoyed working with you. Thank you
11/29/2019
Darryl H. VERIFIED CUSTOMER
Vehicle Make : Nissan
love the fact that you are kept informed through the whole process
11/29/2019
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent customer service!
11/27/2019
Venkata Ramana. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent job done by Serviceking. On time delivery
11/27/2019
Gerald M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Both the handling of customer relations and repair of my vehicle were handled professionally.
11/26/2019
Martin G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing service. I forgot the name of the rep that was helping me out but he was very aware to my concerns as well as updating me about my car very frequently so kudos to him ! Definitely made my customer experience easy to do business with
11/25/2019
Jeffrey P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael was extremely courteous and ket me informed about the status of my car’s repairs and completion dates. The young lady st the front desk gave me a warm welcome, as well. The repairs look great! Can’t even tell there was any damage, as it should be.
11/23/2019
Pearlina H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brian was very helpful. He kept me updated on the status of my vehicle
11/22/2019
Latoria W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brought my car in for repair to be made to front bumper. I also had a crack on my back bumper that I inquired about a price to repair it. When I got my car back there was a large deep scratch on my back bumper as well as the crack that was already there. I questioned manager Carl Knight and he stated it was there and that they had a picture of it. The picture he showed me was so blurry you could not make it out. This mark was not on my car when I brought it in. He talks to my father and he told Mr Knight he was the one who brought the car in and inquired about the back bumper with Mr Michael Vernon who also looked at the back bumper. My father told Carl Knight let’s look at the video of the day we brought it in and then Carl Knight abruptly hangs up in my father. While I am waiting on my parents to come to Service King, Carl Knight insinuates that all I wanted was a free bumper and stated that “you”people always want something for free. If I had wanted something for free why would I ask about a price for a new back bumper. The manager is rude and disrespectful.
11/19/2019
Natalie Y. VERIFIED CUSTOMER
Vehicle Make : Ford
They took great care of me! I really appreciate it!
11/18/2019
Jonathan C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jason Floore is both professional, and accommodating with the clients best interest at heart . Thank You !
11/14/2019
Daniel H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great service! The maintenance on my vehicle was completed a week before the estimated date of completion.
11/14/2019
Joyce S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Mr. Brian Caston was so professional, and he really took care of me and my concerns, was glad he was my rep at the shop. AWESOME. Joyce