Quick, professional and reasonable. Done when promised and results are such that I cannot detect by sight where the damage was. That is the reason that I always gave your firm among a few others to do repair work when asked by customers where to go.
4/12/2017
Pamela N. VERIFIED CUSTOMER
Vehicle Make : Honda
Have always worked with Duncan as a prior customer. Was assigned to Randy this time. Overall, the car repair was satisfactory and I appreciated the car being vacuumed & washed. Had some minor issues with Randy:
****) took three days to give me an estimated to fix/repaint 2 doors Perhaps I am wrong, but that seemed really high.
2) at the same time told me GEICO would be coming out for an additional estimate
3) When car was ready wanted 200, forgot the 100 coupon in my folder, had to remind him.
4)When I picked up the car, the front plate holder (included in the estimate) was missing - he promised to call me back with 30 minutes, but he did not.
Also, told me there was no additional estimate from GEICO, so was he just stalling when he told me that?
Calls me back 2 days later (not 30 minutes) & I return & front plate get installed. (no issue), but
5) Calls me later that day to say I haven't paid the 100 deductible, that was paid in cash? Then backtracks when I firmly tell him it was paid in cash.
Seems like this rep could use a lot more training! I will ask for Duncan in the future.
1/18/2017
Cynthia L. VERIFIED CUSTOMER
Vehicle Make : Nissan
My sons vehicle AC was repaired. We are very satisfied with their Service. Friendly people and helpful. I would recommend anyone to them. Thank you!
8/25/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car looks great. Reg was great to work with. Thank you
7/7/2016
Stacey P. VERIFIED CUSTOMER
Vehicle Make : Nissan
It's always a pleasure when I come there although it's more often than I'd like..Duncan is the best! Thank you time and time again.
5/6/2016
Patricia R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Missing the emblem on the side door. The person that was handling my car said that he would call me on Friday April 1st to give me an update, never received a call. I had to call in and fine out when my car was going to be done. I would like a call from the owner Eddie
Thanks
Patricia R
4/14/2016
Donna G. VERIFIED CUSTOMER
Vehicle Make : Acura
Always impressed with your customer service!!
4/1/2016
Jessica K. VERIFIED CUSTOMER
Vehicle Make : Audi
Always a pleasure to have my vehicle repaired at Eddies. The work is consistently first class with a great attention to detail.
3/9/2016
Arlande P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My third time here at Eddie D's! And every time I received exceptional service. This company is my go to!!! Awesome work!!!
2/17/2016
Laura P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent
2/12/2016
Paula M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Interior detail wasn't complete, but wasn't charged for it...
Compound job was impeccable ! My car's paint job looks brand new.
1/9/2016
Kim W. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was good until they added an unwanted branded plate holder to my vehicle without my permission. Reggie was nice about removing and handing the problem but the lady I spoke with (may have been Donna) did not practice good customer service.
1/5/2016
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with the service I received at Eddie Dimeglios Collision. Everyone, especially Duncan was very helpful and I am very pleased with my experience. Well done
11/25/2015
Lisa R. VERIFIED CUSTOMER
Vehicle Make : Kia
Was complicated getting the rental, was not informed I had to go to their rental office. Had to wait half hour for rental to come get me.
11/14/2015
Lisa P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
You guys are great!
11/11/2015
John C. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs were done right and fast, very professional
11/6/2015
Tom J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Eddie's always does a fantastic job, THANK YOU Duncan.
10/23/2015
Dennis T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone that helped me was great, I will refer anyone looking for bodywork to you
10/21/2015
Fred S. VERIFIED CUSTOMER
Vehicle Make : Lexus
The job was done very well thank you
10/17/2015
James/kristina P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent service Eddie s shop is the best crew I'm the business
Jim