Completely satisfied so far so good, i have not completely inspected all of the vehicle but on first sight at pickup yesterday all seems to be correct. I will let you know of any issues if they arise.
6/25/2015
Ashli J. VERIFIED CUSTOMER
Vehicle Make : Ford
Easy to deal with. Kept me posted with updates along the way. No black hole syndrome. Ashley is very personable.
6/24/2015
Connie G. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amazing service and customer relationship
6/24/2015
Elizabeth H. VERIFIED CUSTOMER
Vehicle Make : Buick
The car was not thoroughly quality checked. Aftermarket parts did not fit right and the AC did not work at all. The text messaging system is useless.
Overall great folks. And they diligent worked to resolve the issues.
6/19/2015
Shelia Z. VERIFIED CUSTOMER
Vehicle Make : Kia
I had never used your services before. I was impressed with the speed at which the repairs were completed three days before schedule
Thanks for a job well done and if I ever need collision repairs again I will use you. Thanks again your company did an excellent job.
6/19/2015
David W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very pleased with the prompt, curteous, professional experience from start to finish.
In this day of expected dissatification with services I was delightfully surprised!
Thanks!
Dave Waskey
6/18/2015
Sara H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The car drives like nothing happened in the first place and it looks even better than I expected. Everyone was kind and helpful, especially considering how often I called. Hopefully I won't need collision repair again any time soon, but if I do you'll be the first to know. Thank you.
6/17/2015
Patricia P. VERIFIED CUSTOMER
Vehicle Make : Pontiac
The guys were very professional and very nice. I love the way they explain to me what they were doing. And I like when they text me to let me know the update of my vehicle. When I went to pick up my car I was told everything that was done and he went over the repair. That's what I call A1 business. Keep up the good work. I was told by my church members that if anything happen to their vehicle they will definitely bring it their for repair. Excellent job done
6/14/2015
Samuel S. VERIFIED CUSTOMER
Vehicle Make : Honda
The work is flawless. I liked receiving the update text messages.
6/14/2015
Bryan K. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for a job well done ! ????????
6/14/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Ford
Craft Collision was outstanding from start to stop. I loved getting the daily updates on the progress of the repair. Work was top notch. Would recommend to anyone who needed a repair shop. Very pleased.
6/14/2015
Timothy R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
everything was great!
6/13/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks great and thank you for cleaning it up I had surgery and will be unable to clean the car for a little while so I really appreciate the vacuuming thanks so very much
6/11/2015
Diane C. VERIFIED CUSTOMER
Vehicle Make : Mazda
You are doing a great job and providing excellent customer service! Keep up the good work!
6/11/2015
Roland B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My repair ran three days longer than anticipated. I completely understand finding additional damage and from what I can tell they have down a quality job fixing it; however, I signed up for text updates and was expecting more than just being told my delivery date had been pushed out a day. Everyone was very nice to deal with and willing to explain issues if I called or texted, but you asked if I were completely satisfied and I would have preferred more detailed updates.
6/10/2015
Stacey D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for fixing my car and getting it done quickly. It's hard to believe it was ever damaged.
6/10/2015
Shana G. VERIFIED CUSTOMER
Vehicle Make : Mazda
U guys were great kept us informed on everything that was going on with mazda and it looks great .i would sure send my friends to you.thanks again
6/9/2015
Myrna B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All the staff were helpful, but I especially appreciated Mr. Pritcett's daily texts regarding my car's status. The texts relieved much of my stress and kept me up to date. Thank you so much. Myrna B
6/5/2015
Karen M. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Car looks great! Love the text updates
6/3/2015
Gail A. VERIFIED CUSTOMER
Vehicle Make : Honda
I understand they had to move things around in the trunk; however they did not have the courtesy to put items back. I had a gal of windshield washer fluid that was left turned over.