Craft Collision does phenomenal work. They also have wonderful customer service. This is the 2nd time I have used Craft, and I have a Ford. I actually went to Laslie before Craft just to get a quote and the technicians were crude knowing there was a customer near. I have recommended Craft Collision to all my friends & family! Thanks again!
10/23/2015
William P. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was very helpful and courteous. I appreciated the quick service and the updates that were provided by text messages. Thanks!
10/22/2015
Julian C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service, friendly staff
10/21/2015
Rasmus H. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm speechless; the whole interior is ruined from you guys taking it out to make the dents in the roof from a hail storm! And you kept it 2 extra days to make sure everything was tip top! Ha!
10/21/2015
Callier B. VERIFIED CUSTOMER
Vehicle Make : BMW
I'm extremely pleased the work was very professional and the outcome was outstanding. I had every confidence that you would do a good job and you did. Thank you. Brian was exceptionally helpfuland knowledgeable
10/21/2015
Patti M. VERIFIED CUSTOMER
Vehicle Make : Buick
Repairs looked great. Thanks to all involved.
10/17/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Honda
Overall I was satisfied with the repairs performed by Craft Collision. However, I requested three times that minor scratches on the rear lift gate be touched-up which I was assured would be done at no additional charge. This was not done at all or not satisfactorily. It was subsequently done and additional touch-up paint provided before I left. This is my second repair job with Craft Collision and there was no offer to "walk around" the completed job with a staff member. In the future this should be your policy as in my experience at other collision repair shops such as Sandrof Auto Body.
10/16/2015
Margaret F. VERIFIED CUSTOMER
Vehicle Make : Ford
Your service was professional from start to finish. Due to my schedule I needed the vehicle completed a bit sooner than the estimated time frame. Craft was able to accomodate my situation and I am most grateful.
Thank you again!!
10/15/2015
David B. VERIFIED CUSTOMER
Vehicle Make : Honda
I loved the text updates throughout the entire process.
10/12/2015
James J. VERIFIED CUSTOMER
Vehicle Make : Kia
Not only excellent service but also most courteous and friendly people!!
10/10/2015
Travier R. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up my car today to find that the v6 badge on my trunk had been removed. The receptionist could not tell me why it was removed but said that it would be replaced. I thought this was very strange.
10/9/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Great service and great people to work with. Would recommend them to everyone I know
10/8/2015
Kevin A. VERIFIED CUSTOMER
Vehicle Make : Honda
There was remains of black plastie dip on the bumber and it was just shot over with clear coat so it looks a lilttle tacky and unprofessional.
10/7/2015
Claude C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
To slow
10/7/2015
Tony B. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did an awesome job and I am very pleased
10/7/2015
Coleen M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Not finished on time. Not completely fixed. That's okay though, I'll fix it! Thank you for your time and work, it was appreciated.
10/6/2015
Jeana W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent work and service as usual. Thumbs up.
10/5/2015
Wilma D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They did an amazing job! I am extremely proud!!
10/5/2015
Randolph T. VERIFIED CUSTOMER
Vehicle Make : Honda
We made the right choice bringing our car to Craft on Forest Brook Rd. Can't tell the car was ever hit. And..they went further by 'touching up' a ding from a parking lot 'hit and run' on the other side of the car at no cost. If ever needed in the future we'll be back to Craft Collision. Thank you.
10/3/2015
Barbara H. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very friendly and efficient staff. Good, painless experience.