Awesome service and friendly staff!!! Will recommend to all my friends!!!
1/4/2019
Phyllis H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All was well. Open communication, prompt, and good feedback.
1/3/2019
Michael A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I am a very satisfied customer. Thanks for everything.
12/31/2018
Ryan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Exceptional customer service!
12/8/2018
Arthur L. VERIFIED CUSTOMER
Vehicle Make : Buick
Everything looks good I'm happy with the work
11/28/2018
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Ford
Colors do not match & there are big gaps where the pieces fit toghter.See you on Monday.
11/10/2018
Elizabeth F. VERIFIED CUSTOMER
Vehicle Make : Lexus
I don't think my car should have taken an entire week in the shop for such a small repair. I'm very disappointed in the length of time you took. I think you need better scheduling of your jobs. I had to rent a car for an entire week I spent $140 in charges even though the insurance company for the other driver picked up the daily rate.
11/8/2018
Pamela C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Shannon was so helpful with all of my questions. My truck looks really good. I will use you again in the future should I ever need repairs again.
11/5/2018
Kristopher S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Kraft collision center in Roanoke is the best in the business. Shannon and Ashley were absolutely phenomenal. They constantly kept me up to date, and exceeded my expectations with customer service, and of course the craftsmanship of repair to my truck was unsurpassed! I know who I’m gonna recommend Craft Collision in the future for vehicle repairs. Thank you so much for a job well done. As they say in the military “Bravo Zulu“, which means job well done.
10/27/2018
Gary L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Awesome courtesy, the staff is ultra friendly and make you feel as though they want you as a customer. Thanks to Shannon, Ashley, and Alden.
10/13/2018
Bennie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am very pleased with the repairs, and they kept me informed on the their progress ****. Thank the mechanics and the administrative staff for their great work.
10/6/2018
Michelle L. VERIFIED CUSTOMER
Vehicle Make : Audi
Delivered quickly and did a very good job.
10/2/2018
Peggie W. VERIFIED CUSTOMER
Vehicle Make : Lexus
The time it took was away too long
9/26/2018
Carmella H. VERIFIED CUSTOMER
Vehicle Make : Toyota
I’m very pleased with the customer service and the repairs that were done. I will recommend Craft Collision to my family and friends. It was a pleasure working with you.
9/24/2018
Bonnie H. VERIFIED CUSTOMER
Vehicle Make : Toyota
GREAT JOB, WONDERFUL PEOPLE TO WORK WITH.
9/15/2018
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional
8/28/2018
Kim C. VERIFIED CUSTOMER
Vehicle Make : Kia
Good Job!!
8/28/2018
Angela M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Perfect work
8/10/2018
Cynthia S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Well done and very nice staff
8/4/2018
Jerry A. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job as always at Craft Collision and a great group of people! My truck looks as good as new! Thank you for a job well done.
Jerry A