I was extremely pleased with the courteous staff. Mike was awesome. Very friendly and thorough. He kept me up to date on my cars status while it was in the shop. Body repair was exemplary.
10/14/2015
Steven P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everything was handled with precision and excellence.
10/13/2015
Jennifer C. VERIFIED CUSTOMER
Vehicle Make : Honda
The shop was flexible and communicative. Great job.
10/9/2015
Nina O. VERIFIED CUSTOMER
Vehicle Make : Jeep
I liked the daily text messages on the status of my car
10/6/2015
Richard M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
As always, repairs were flawless and staff very prompt and friendly.
10/1/2015
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks brand new
I could not be happier
Everyone there so nice and helpful
Daily updates on repair
10/1/2015
Richard D. VERIFIED CUSTOMER
Vehicle Make : Honda
it took longer than expected, but the work was very well done. Looks like a new car. Thanks
9/24/2015
Jeffery F. VERIFIED CUSTOMER
Vehicle Make : Lincoln
There was a lot of communications but they rarely had any content - and the day my car was originally scheduled to be completed, I had to call to get a status. As with this survey, someone identified I wanted text updates and to use my phone to reply to a survey - those choices were not correct. I would prefer updates with regularity that inform me. I also paid for some added work to be done that was not covered by insurance - I was surprised that I was not offered any discount for this added work (lower labor rate maybe?) - that's a first to me.
9/23/2015
Michael B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Bryan was great in keeping me updated. So far so good.
9/21/2015
Promise N. VERIFIED CUSTOMER
Vehicle Make : Honda
I was in a hit and run accident. The impact from the other car nearly split my bumper in half and caused other damages. The valet service picked it up and took it to Keennan's. Few days later, my car was brand new. It looks like I just walked out of a dealership with a new ride. The guys, Tony, Brian, etc., we're so great. They were nice, explained everything the damages to me in plain English, as I know nothing about cars.
Thanks for taking great care of my car. I am very happy with the work you've done with the car. It looks spectacular!!
9/18/2015
David K. VERIFIED CUSTOMER
Vehicle Make : Scion
My repair was thoroughly followed through by the Keenan team. They kept me in the loop and really managed my high expectations of the them. The repair was was done on time and better then thought possible. Thanks so much
9/15/2015
Megan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Keenan always does a great job and everyone is so nice
9/11/2015
Dorothea K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great repair. Kept me informed daily re progress. 110% satisfied
8/26/2015
Patricia T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Good work and pleasant people
8/25/2015
Sherry P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very professional - courteous & nice - from receptionist to Mike the gentleman I spoke with on the phone However text messages were not as accurate as responses gained from telephone inquiries. Trust the work and love the condition of my car.
8/21/2015
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Audi
Very professional.
8/16/2015
Kenneth C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were very accommodating and kept us up to date.
8/16/2015
**** S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The process Was seamless, from one step to another. Thank you!
8/11/2015
Annissa P. VERIFIED CUSTOMER
Vehicle Make : Kia
It would be helpful to customers who use the valet service for pick-up & drop-off service to have pictures of the completed work texted/e-mailed to them before you pay your deductible. I felt a little left in the dark on how the final work appears. I appreciated how I was kept informed throughout the entire process.