I loved the work u guys did on my car. And the datail was excellent...
9/16/2016
George J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent service and great staff.
9/15/2016
Timothy B. VERIFIED CUSTOMER
Vehicle Make : Honda
While the body work done on my car was great, I was very disappointed to see the check engine light on when I picked it up after it was being worked on for over 4 weeks. I hope to hear from you about fixing this issue as this light has never come on before in the car's 9+ year life and was not on before the car was taken in for repair.
Communication regarding the status and overall customer service was excellent throughout the process.
9/10/2016
Steve H. VERIFIED CUSTOMER
Vehicle Make : Dodge
No one walked me to my truck and explained the repairs to me. Otherwise satisfied with the experience.
9/10/2016
E K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional experience; progress was well communicated throughout the repair period.
9/9/2016
Julie Z. VERIFIED CUSTOMER
Vehicle Make : Nissan
I appreciated the great communication and friendly service as I navigated my first car accident repair experience.
8/30/2016
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for efficiencyand great work!!!
8/27/2016
Howard R. VERIFIED CUSTOMER
Vehicle Make : Honda
Not only were the repairs done well, you were also accomading to our needs
8/26/2016
Michael &. VERIFIED CUSTOMER
Vehicle Make : Ford
This was my first time dealing with an auto repair shop and it was one of the best customer service experiences I've ever had in my life. Chelsea at the Keenan I'm edgemont was incredibly kind and explained everything clearly to me at every step of the way. She also updated me with how my car was doing throughout its time in the shop. I was recommended this shop by Al Williams at Ford in Broomall and I will always recommend it to others. Thank you very much for making the process so easy for me.
8/25/2016
Ashley B. VERIFIED CUSTOMER
Vehicle Make : Lexus
I left a voicemail on 9/20. The back bummer on the L and back gate on L are mis aligned and the paint is chipping at the bottom.
8/20/2016
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent customer service and repairs. Extremely professional and responsive to your needs. Thank you!
8/19/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Our first experience with Keenan Collision was excellent! They repaired the car in record time and did an excellent job. I was very impressed with their constant client communication. They let me know of their progress and estimated delivery date which I greatly appreciated. Everyone that I dealt with was very pleasant and accommodating. Excellent customer service! I would highly recommend them to anyone and everyone. Thank you very much!
8/15/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks better than when I bought it new.
8/10/2016
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Keenan did a great job from start to finish from my first phone call with Ariel. She was a true professional throughout the process including the rental car and keeping me updated throughout. Process ended with final inspection with Dan and car looked great. The thorough cleaning and tire shine had me driving out with a real good feeling. Thanks again Keenan
8/6/2016
Douglas C. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great customer service.
Great work.
Very accommodating to meet my schedule requirements
Friendly professional staff.
Loved the whole-car detailing.
8/4/2016
Phyllis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The professionalism and communications are refreshing..... As compared to my son in Colarado who is dealing with a repair shop that is weeks behind and he went to talk to the manager and saw his car inside and out covered in dust
7/31/2016
Bradley I. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everything went great and we are pleased. One issue I discovered she my wife came home with the vehicle. The pathfinder logo was installed on an angle on the rear lift gate. Should be level. Can this be fixed? Otherwise great customer service and workmanship
7/29/2016
William K. VERIFIED CUSTOMER
Vehicle Make : Lexus
We really appreciate how quickly they did the repairs. Looked great when we picked it up
7/23/2016
Lydia G. VERIFIED CUSTOMER
Vehicle Make : Acura
Please revisit your policy of not accepting cash as an accepted form of payment
7/20/2016
Jessica G. VERIFIED CUSTOMER
Vehicle Make : Honda
I was incredibly satisfied with the work that was done to my car. The staff was very friendly and professional. I would highly recommend Keenan auto body to anyone. Thanks so much for everything!