Overall satisfaction with the employees and team there. It was great customer service from the start until I picked up my vehicle. Thank you!
10/26/2016
Keefton M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service was outstanding.
I appreciate the updates on the repair status and the great professional services
10/19/2016
Joan R. VERIFIED CUSTOMER
Vehicle Make : Buick
The staff was very welcoming. It made my decision to come back easy. Nice clean facility.
10/14/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great service.
10/13/2016
Loren L. VERIFIED CUSTOMER
Vehicle Make : Ford
Anna was an awesome provider of customer service. She made me feel important and that my vehicle repair was a priority. I felt valued as a customer and would highly recommend Abra to others in need of repairs. My car was repaired in a timely fashion and I appreciated the updates via text message. Anna was also very knowledgeable about my vehicle and it's needs and comforted me in knowing that my vehicle was in good hands. The front desk representative was also very helpful and knowledgeable about the process of repairs and securing a rental vehicle. She was very friendly and a great face to have on the front lines. I will be returning to Abra with any repairs needed in the future.
Thank you!
10/12/2016
Delores S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I found working with abra a very satisfying experience Additionally I am pleased with the way my car was taken care of
10/9/2016
Maynelda C. VERIFIED CUSTOMER
Vehicle Make : Nissan
I will recommend Abra to all my friends...What a awesome Auto Body Shop..Abras staff is the best they really treat the customers special...Abra text messages , are so really nice cool ???? Thank you
10/1/2016
Kimberly A. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazed at how fast and professional Abra handled my repair!! Friendly service and they kept me well informed every step of the way.
10/1/2016
Julia K. VERIFIED CUSTOMER
Vehicle Make : Honda
Employees were fantastic. Kept me up to date and informed. Were friendly and i felt really knew their job. I was more than satisfied
9/30/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Job ABRA.
9/29/2016
Oscar D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Muy buen trabajo
9/24/2016
Carol M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was friendly and very helpful. Had one snag when I picked up my van but Anna immediately resolve the problem. They even cleaned the inside my car and I don't have any more nose prints from my dog, Molly. lol Thanks for the excellent work and service!
9/16/2016
Nichole R. VERIFIED CUSTOMER
Vehicle Make : Ford
The team was very helpful!!! I was a mess coming in. Someone hit my car on the side knocked off my side mirror. From the first phone call nothing but professional and understanding. Walked into the the front office the agent was so pleasant & professional the mechanic that worked on my vehicle, was very professional explained the job. Completed my car on the day stated.
9/16/2016
Bonnie G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Anna was very professional and nice!! Would definitely recommend this company to others.
9/8/2016
Santana S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a great job. It looked like when I first got it
9/2/2016
Barry M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done. From the time I brought in my car was excellent customer service. The work done was fast, efficient and professional.
8/31/2016
Yvonne A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was really satisfied with the process of my car they kept me informed every day what the situation I appreciate ann very much she did a wonderful job and she need a raise thank you so much it was a pleasure doing business with you all I will use you in the future
8/30/2016
Cheryl K. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I believe this entire team handled the entire situation very well from emotional outburst due to a disconnect with the insurance company to my showing up at closing and they still helped me so I did not have to come back the next day to Tom responding to every request when dealing with insurance company as well as the lady manager that went out her way to get clarification on a claim to repair my cat properly. And the team was very conscious of work arounds in case insurance didn't pay like recommending a touch up over a full paint job if I had to pay out of my pocket. Really trust this place.
8/27/2016
Kristi M. VERIFIED CUSTOMER
Vehicle Make : Ford
I think that the work was fantastic & I was well informed every step of the way. I would recommend this place to anyone.
8/27/2016
Waldron T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Abra on Western Av. in Blue Island was phenomenal! My car looked better than when I bought it brand new! The staff was extremely helpful and courteous. I would highly recommend this location for any body work needed on your vehicle.